If you, or someone you know is suffering from physical or mental disability, long-term illness or cognitive impairment, here’s a list of the support available for your finances and lifestyle through AMP and externally.
| Early access to super | While you generally can't access your super until retirement, there are some specific circumstances where the law allows you to draw on your super early. Learn more |
| Hardship | If you're an AMP Bank customer going through a difficult time and experiencing hardship, find out what support AMP Bank offers. If you have a practice finance loan and are doing it tough, find out how AMP Bank can support you. |
| Accessible banking | AMP Bank is committed to improving accessibility of our banking products and services for clients with a disability, older customers and clients with limited English. Learn more |
| Financial hardship for home loans | Our Hardship Assistance Team has helped AMP Bank home loan clients and their guarantors deal with a range of issues including injury, illness, unemployment, death and other extenuating circumstances. Learn more |
| Banking code of practice | As a member of the Australian Banking Association (ABA), we’ve adopted the Banking Code of Practice and are committed to upholding the code for all our customers. Learn more |
| Reviewing your insurance | Insurance might not always be top of mind, but it’s important to review your policies regularly to make sure you’ve got the right cover. Learn more |
| Financial advice options | Financial advice doesn’t have to be face to face. Find out about the different types of advice available and how to get it. Learn more |
| Managing your insurance inside super | Have insurance inside your AMP super account? Here are some tips to help you manage it. Learn more |
Department of Health
Learn more about the support and services available by topic.
Learn more about mental health support and services.
National Disability Insurance Agency (NDIS)
The NDIS takes a lifetime approach, investing in people with disability early to improve their outcomes later in life.
Learn more
National mental health support networks
| Name | Website | Phone |
| Beyond Blue | www.beyondblue.org.au |
1300 22 4636 |
| Lifeline Australia | www.lifeline.org.au | 13 11 14 |
| Suicide Call Back Service | www.suicidecallbackservice.org.au |
1300 659 467 |
| Mental Health Line (NSW) |
www.health.nsw.gov.au/mentalhealth/Pages/mental-health-line.aspx |
1800 011 511 |
| Kids Help Line | www.kidshelpline.com.au |
1800 551 800 |
| Mensline Australia |
www.mensline.org.au |
1300 78 99 78 |
| GriefLine |
www.griefline.org.au |
1300 845 745 |
Get in touch
Banking
9am - 5pm, Monday to Friday (Sydney time)
- General hardship - home loans
- Accessible banking
Super & retirement enquiries
Mon - Fri: 8.30am – 7pm (AEST)
- Understanding insurance inside super
- Accessing your super early