If you, or someone you know is suffering from physical or mental disability, long-term illness or cognitive impairment, here’s a list of the support available for your finances and lifestyle through AMP and externally.

Early access to super While you generally can't access your super until retirement, there are some specific circumstances where the law allows you to draw on your super early.
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Hardship If you're an AMP Bank customer going through a difficult time and experiencing hardship, find out what support AMP Bank offers.

If you have a practice finance loan and are doing it tough, find out how AMP Bank can support you.
Accessible banking AMP Bank is committed to improving accessibility of our banking products and services for clients with a disability, older customers and clients with limited English.
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Financial hardship for home loans Our Hardship Assistance Team has helped AMP Bank home loan clients and their guarantors deal with a range of issues including injury, illness, unemployment, death and other extenuating circumstances.
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Banking code of practice As a member of the Australian Banking Association (ABA), we’ve adopted the Banking Code of Practice and are committed to upholding the code for all our customers.
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Reviewing your insurance Insurance might not always be top of mind, but it’s important to review your policies regularly to make sure you’ve got the right cover. 
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Financial advice options Financial advice doesn’t have to be face to face. Find out about the different types of advice available and how to get it.
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Managing your insurance inside super Have insurance inside your AMP super account? Here are some tips to help you manage it.
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Support outside AMP

Department of Health

Learn more about the support and services available by topic.
Learn more about mental health support and services.

National Disability Insurance Agency (NDIS)

The NDIS takes a lifetime approach, investing in people with disability early to improve their outcomes later in life.
Learn more

National mental health support networks

 Name Website  Phone
Beyond Blue www.beyondblue.org.au
1300 22 4636
Lifeline Australia www.lifeline.org.au 13 11 14
Suicide Call Back Service  www.suicidecallbackservice.org.au
1300 659 467
Mental Health Line (NSW)
1800 011 511
Kids Help Line www.kidshelpline.com.au
1800 551 800
Mensline Australia
1300 78 99 78
1300 845 745

Get in touch


9am - 5pm, Monday to Friday (Sydney time)


Super & retirement enquiries

Mon - Fri: 8.30am – 7pm (AEST)