AMP Bank is committed to improving accessibility of our banking products and services for clients with a disability, older customers and clients with limited English.

National Relay Service

The National Relay Service (NRS) is a government initiative that helps people who are deaf, hard of hearing, or have a speech impairment to make and receive phone calls.

To contact AMP Bank via the National Relay Service please call:

  • TTY Service – 133 677
  • Voice relay service – 1300 555 727  
  • SMS relay – 0423 677 767

Or you can call AMP Bank on 13 30 30.

Interpreting services

AMP Bank uses Translating and Interpreting Service (TIS National) to provide interpreting services to clients with limited English. TIS National is a Department of Home Affairs initiative for people who don’t speak English and for agencies and businesses that need to communicate with their non-English speaking clients.

About our website

Our website meets the Web Content Accessibility Guidelines (WCAG) 2.0 Level A, which covers a wide range of recommendations for making web content more accessible. This includes adding alternate text when images are used, and captions for pre-recorded videos. 

What you need to know

AMP Bank Limited ABN 15 081 596 009, AFSL and Australian credit licence 234517.