About member outcomes assessments

As trustee of the Super Directions Fund and Wealth Personal Superannuation and Pension Fund, every year we’re required to assess the performance of the super and retirement products we oversee, to make sure they continue to promote members’ financial interests. 

Our product determination is what we produce to show the results of our assessment and must be provided for each superannuation product offered. 

 

What this means for AMP members

We want to make sure members have access to competitive products and investment outcomes, operational excellence and a member led culture with well-managed business operations supporting them.

The product determination and summaries provided here are the assessments we’ve done, looking into each AMP product available to members, to make sure they meet these standards. 

We assess these outcomes using our own strategy (more on that below), as well as a set of rules governed by the Australian Prudential Regulation Authority (APRA) that make sure the financial interests of members are being promoted. 

A message from Tony Brain

Chair, N.M. Superannuation Proprietary Limited 

On behalf of the Trustee Board, I thank you for your continued trust and support of AMP. Over 1 million Australians entrust AMP with their super – and the Trustee Board is responsible for ensuring we make all decisions in your best interests. I can assure you this is a responsibility we take extremely seriously.

We are dedicated to acting in members’ best interests and the Trustee Board closely monitors fund performance. We have defined strategic objectives to support member outcomes and we’ve set out how these objectives will be achieved in our business plan. Our ongoing improvement program will continue throughout 2021 and it should provide you with increased confidence that your super is in good hands, with our primary focus to help you live your best retirement.

The Product Determinations and Summaries provided here focus on presenting members with an overview of our (the Trustee’s) findings for how each product is achieving the desired member outcomes. We fully support this new member outcomes framework as it imposes stronger obligations on all super trustees to strengthen their focus on delivering quality outcomes for their members.

Thank you for choosing us to help you manage your superannuation, to achieve your retirement goals. Your feedback is always welcome.

Find a product determination or summary

Download the assessment for a Super Directions Fund or Wealth Personal Superannuation and Pension Fund to understand how it’s performing against our strategy and APRA’s rules. 

The corporate funds MySuper product determinations are only for the members of our corporate plans. To be eligible for this type of product you must be currently employed by a company that holds a corporate superannuation account with us.

Summary of member outcomes

We look at a range of things to make sure the Fund’s products continue to promote our members' financial interests.

The main features we measure include:

Investment performance

Including investment strategy, investment risk and net returns.

Fees & costs

Including the basis for setting fees and appropriateness for members.

Member experience

Including the options, benefits and facilities offered to members.

Insurance offering

For members including the insurance strategy and level of premiums.

Scale of the fund

Including operating expenses and benefits to members.

Our strategic objectives

Enhanced member outcomes & experiences

Simplified product and service offer to members which supports whole-of-life stages

Competitive products & operational excellence

Improve risk-adjusted net investment performance for members and ensure sustainable cost base to deliver targeted member outcomes

Autonomous & effective trustee

Improve member satisfaction and advocacy of the trustee's role and value-add in delivering member outcomes

Member first culture & capabilities

Strengthen board & trustee office capabilities to represent members' interests

Speak to a super coach

If you are a SignatureSuper, CustomSuper or AMP Flexible Super member and would like to know more about your super, book a complimentary 20-minute super coaching session.

Find out more

Have further questions?

Get in touch

Super and retirement

Mon - Fri: 8.30am – 7pm (AEST)

PortfolioCare

Mon - Fri: 8.00am – 7pm (AEST)

WealthView

Mon - Fri: 8.00am – 7pm (AEST)

Important information

Product Determinations are issued by N.M. Superannuation Proprietary Limited (NM Super) ABN 31 008 428 322 AFSL 234654 RSE L0002523 as trustee for the Super Directions Fund and the Wealth Personal Superannuation and Pension Fund. Products in the Super Directions Fund and the Wealth Personal Superannuation and Pension Fund are issued by N.M. Super, which is part of the AMP group (AMP).This information is provided by NM Super and is general in nature only. It hasn’t taken your financial or personal circumstances into account. It’s important to consider your particular circumstances and read the relevant product disclosure statement or terms and conditions available from AMP at amp.com.au or by calling 131 267, before deciding what’s right for you. You can read our Financial Services Guide online for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you. You can also ask us for a hardcopy. All information on this website is subject to change without notice.  

SignatureSuper®, CustomSuper® and AMP Flexible Super® are registered trademarks of AMP Limited ABN 49 079 354 519.