About member outcomes assessments

As Trustee of the AMP Super Fund and Wealth Personal Superannuation and Pension Fund, every year we’re required to assess the performance of the super and retirement products we oversee, to make sure they continue to promote members’ financial interests. 

Our product determination is what we produce to show the results of our assessment and must be provided for each superannuation product offered. 


What this means for AMP members

We want to make sure members have access to competitive products and investment outcomes, operational excellence and a member led culture with well-managed business operations supporting them.

The product determination and summaries provided here are the assessments we’ve done, looking into each AMP product available to members, to make sure they meet these standards. 

We assess these outcomes using our own strategy (more on that below), as well as a set of rules governed by the Australian Prudential Regulation Authority (APRA) that make sure the financial interests of members are being promoted. 

Summary of member outcomes

We look at a range of things to make sure the Fund’s products continue to promote our members' financial interests.

The main features we measure include:

  • Investment performance - Including investment strategy, investment risk and net returns.
  • Fees & costs - Including the basis for setting fees and appropriateness for members.
  • Member experience - Including the options, benefits and facilities offered to members.
  • Insurance offering - For members including the insurance strategy and level of premiums.
  • Scale of the fund - Including operating expenses and benefits to members.

Our strategic objectives

Enhanced member outcomes & experiences

Simplified product and service offer to members which supports whole-of-life stages

Competitive products & operational excellence

Improve risk-adjusted net investment performance for members and ensure sustainable cost base to deliver targeted member outcomes

Autonomous & effective Trustee

Improve member satisfaction and advocacy of the Trustee's role and value-add in delivering member outcomes

Member first culture & capabilities

Strengthen board & Trustee office capabilities to represent members' interests

Find a product determination or summary

Download the assessment for a product where your account is held to see how we have assessed performance against a range of factors and guidelines set by APRA and government legislation.

The corporate funds and MySuper product determinations are only for the members of our corporate plans. To be eligible for this type of product you must be currently employed by a company that hold these specific MySuper accounts with us.

For assessments relating to our North range of products visit northonline.com.au/amo.

Have further questions?

Read more about our member outcomes and how they effect you.

A message from Tony Brain

Chair, N.M. Superannuation Proprietary Limited, Trustee for AMP’s Super and Pension products

Thank you for your continued trust and support of AMP.

As Trustee, our responsibility is to make decisions that enhance outcomes for our superannuation fund members - to help you achieve better retirement outcomes. And I’m proud to say that throughout FY20/21 we’ve made good progress against our priorities and have improved member outcomes in a range of areas.

The documents provided here offer more insight into our progress for the year, including an assessment of our performance – identifying areas of strength and where we can do better. We take these assessments very seriously and will use these outcomes to continue improving our service to you.

Thank you for choosing us to help you manage your superannuation and achieve your retirement goals.

Speak to a super coach

If you have an AMP super account, you can learn more about your super by booking a complimentary 20-minute session with one of our super coaches.

Get in touch

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What you need to know

Product Determinations are issued by N.M. Superannuation Proprietary Limited (NM Super) ABN 31 008 428 322 AFSL 234654 RSE L0002523 as trustee for the AMP Super Fund and the Wealth Personal Superannuation and Pension Fund. Products in the AMP Super Fund and the Wealth Personal Superannuation and Pension Fund are issued by N.M. Super, which is part of the AMP group (AMP).This information is provided by NM Super and is general in nature only. It hasn’t taken your financial or personal circumstances into account. It’s important to consider your particular circumstances and read the relevant Product Disclosure Statement, Target Market Determination or Terms and Conditions available from AMP at amp.com.au or by calling 131 267, before deciding what’s right for you. You can read our Financial Services Guide online for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you. You can also ask us for a hardcopy. All information on this website is subject to change without notice.  

SignatureSuper®, CustomSuper® and AMP Flexible Super® are registered trademarks of AMP Limited ABN 49 079 354 519.