What is lost super?

    Lost super is money in a super account that you’ve lost track of, often from old jobs or inactive accounts. It may still belong to you, but it’s sitting in another fund or held by the ATO until you claim it.

    Why does super go missing?

    In the past, people may have lost track of super when they changed jobs. Particularly if the super contributions from their new job were paid into their new employer’s super fund and they didn’t transfer funds from their previous super account. These days, you’ll usually keep the same super account when changing jobs instead of getting a new one.

    Super can also become lost or unclaimed if a person’s previous super funds don’t have their latest address, email or phone number on file. If you have an AMP super account, you can update your contact details in My AMP.

    Reasons to find your super today

    If you reclaim your super before it is sent to the ATO, you may not lose insurance cover you may have inside your super (which you will if it’s transferred to the ATO).

    Earnings on investments may be more favourable. This is because if your account is taken by the ATO, interest will be calculated using the consumer price index (CPI).

       

    Find and combine your lost super in 5 easy steps

    If you have an AMP super account, we can help you discover if there’s any other super accounts with your name on it.

    1. Login or register for MyAMP
    2. Click on “Find and consolidate super”
    3. Have your ID ready for a quick security check
    4. Provide your Tax File Number
    5. Choose which account to combine your super into

    You can also use the ATO’s super search services directly.

    How super can become lost or unclaimed

    • Reporting lost super

      Your super fund will report you as a lost member to the ATO if 2:

      • you are uncontactable and your account hasn’t received a contribution or rollover in the last 12 months, or
      • you joined an employer super plan and the fund has not received a contribution or rollover for you in the last five years.
      • your account has been transferred by another super fund as a lost member account.
    • Paying unclaimed super to the ATO

      Your super fund may transfer your super to the ATO if:

      • you are a lost member and your account balance is less than $6000.
      • you are over 65 and your fund has not  received any contributions for at least 2 years  and has been unable to contact you for 5 years or more.
      • you have passed away, your fund has not received an amount for you in the last 2 years, and have not been able to pay the benefit to the person entitled to receive it.
      • you are entitled to a family law split payment, but the fund has been unable to contact you or your legal personal representative to make the payment.
      • your account is inactive for 16 months, has a balance under $6,000, and has no insurance.
      • you are a former temporary resident and at least 6 months have passed since you’ve left Australia or your visa ended.
      • your fund believes it would be in your best interest to pay the amount to the ATO.

    Speak to a super coach

    If you’re an AMP member and would like to talk through your options, check any insurance or benefits, or get help bringing your super back together, you can book a time with one of our super coaches at no extra cost.


       

    Important information

    AMP Super refers to SignatureSuper® which is issued by N.M. Superannuation Proprietary Limited ABN 31 008 428 322 AFSL 234654 (NM Super) and is part of the AMP Super Fund (the Fund) ABN 78 421 957 449. NM Super is the trustee of the Fund.

    ® SignatureSuper is a registered trademark of AMP Limited ABN 49 079 354 519. 

    Before deciding what’s right for you, it’s important to consider your particular circumstances and read the relevant Product Disclosure Statement and Target Market Determination from AMP at amp.com.au or by calling 131 267.

    Read AMP’s Financial Services Guide for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you.
    Any advice and information provided is general in nature, hasn’t taken your circumstances into account, and is provided by AWM Services Pty Ltd (AWM Services) ABN 15 139 353 496 AFSL 366121, which is part of the AMP group (AMP). All information on this website is subject to change without notice.

    The super coach session is a super health check and is provided by AWM Services. It is general advice conversation only. It does not consider your personal circumstances.

    The retirement health check is a general advice conversation only, provided by AWM Services to eligible members of the AMP Super Fund.

    Simple Super (Intrafund) advice is provided by AWM Services Limited (AWM Services) ABN 15 139 353 496, AFS Licence No. 366121 (AWMS) to eligible members of the AMP Super Fund. AWM Services is a wholly-owned subsidiary of AMP. This service may not be offered where it is deemed it is not within the scope of the service or your best interest.

    Issued by SuperRatings Pty Ltd (SuperRatings) ABN: 95 100 192 283 a Corporate Authorised Representative (CAR No.1309956) of Lonsec Research Pty Ltd ABN 11 151 658 561, AFSL No. 421445 (Lonsec Research). Ratings are general advice only and have been prepared without taking account of your objectives, financial situation or needs. Consider your personal circumstances, read the product disclosure statement and seek independent financial advice before investing. The rating is not a recommendation to purchase, sell or hold any product. Past performance information is not indicative of future performance. Ratings are subject to change without notice and SuperRatings assumes no obligation to update. SuperRatings use proprietary criteria to determine awards and ratings and may receive a fee for the use of its ratings and awards. Visit superratings.com.au for ratings information. © 2023 SuperRatings. All rights reserved.