We're committed to the Banking Code of Practice
As a member of the Australian Banking Association (ABA), we’ve adopted the Banking Code of Practice and are committed to upholding the code for all our customers.
Developed by the ABA, the Banking Code of Practice is underpinned by four guiding principles:
- Trust and confidence
- Service and Transparency
The Code sets a new standard of customer service for individual and small business customers, and their guarantors. It provides additional safeguards and protections, not set out in law to better meet community expectations.
What does the Code mean for you
We’re making sure all products and services are accessible and easy to understand by:
AMP Bank Limited ABN 15 081 596 009, AFSL and Australian credit licence 234517.