We want to make our banking products and services easier to use for everyone, including customers with a disability, older customers and people whose first language isn't English.
Need help to communicate with us?
Help to speak with us in another language
If you’d like to talk to us in another language, we can help. Let us know by phone or email and we’ll arrange a time that an interpreter can help us talk. You can find the Bank contact details on our Contact us page.
Help to hear or speak with us
If you find it hard to hear or speak on the phone, the National Relay Service (NRS) can help you to call us. For more details, visit accesshub.gov.au.
When the NRS helps you to connect with us, they’ll need the phone number you want them to call. You can find the Bank contact details our Contact us page.
Please complete this form and send it to us before the NRS calls us.
About our website
Our website meets the Web Content Accessibility Guidelines (WCAG) 2.0 Level A, which covers a wide range of recommendations for making web content more accessible. This includes adding alternate text when images are used, and captions for pre-recorded videos.
What you need to know
AMP Bank Limited ABN 15 081 596 009, AFSL and Australian credit licence 234517.