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    How to protect yourself from online scams

    • Use strong, unique passwords and limit reusing passwords
    • Use secure websites and secure devices with protection software
    • Check online shopping accounts, bank and card transactions, and your super balance often

                            

    How to protect your mini business from scams

    • Secure work devices with antivirus software
    • Use multi-factor authentication
    • Manage team permissions and keep sensitive info under wraps

                            

    Simple, quick tips you can actually use

    Armed against scams from your first tap
with AMP Bank GO

                            

    Everything you need to know about video selfie

     

    Man with video selfie

    Scammers use stolen IDs to open fake accounts so they can conduct illegal activities under other people's names. They also use them to impersonate customers to steal their money and details. But it’s hard to fake a moving face, which makes your face your best line of defence. A quick video selfie proves it’s really you, helping stop criminals before they get in.

    It’s securely stored and only used to confirm your identity during onboarding and for fraud protection.

    Yes. We use encrypted storage and advanced liveness detection that meets strict banking security standards.

    We get it. We know it can feel awkward and even suspicious. But this is one of the strongest ways to prevent fraud and protect your money. It’s quick and secure. You’ll be done in seconds. 

                            

    See our latest security alerts here

                            

    Need AMP Bank GO emergency support or to report a scam?

    We're here 24/7 if you need us.

    Message us via the live function in app

    Need My AMP emergency support or to report a scam?

    We're here Monday to Friday: 8am - 8pm (Sydney time)
Saturday and Sunday: 9am - 5pm (Sydney Time)

    Important information

     

    The product issuer and credit provider is AMP Bank Limited ABN 15 081 596 009, AFSL and Australian credit licence 234517. This information is provided by AMP Bank Limited. Read our Financial Services Guide available at amp.com.au/fsg for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you. All information on this website is subject to change without notice. 

    AMP Bank is a member of the Australian Banking Association (ABA) and is committed to the standards in the Banking Code of Practice.

    A target market determination for these products is available on our TMD page.

    For accounts with BSB number 939 900 and accessed via AMP Bank GO, Terms and Conditions apply and are available here.

    For accounts with BSB number 939 200 and accessed via the My AMP app, Terms and Conditions are available here.