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    Think you may have been scammed?

    At AMP, protecting our customer’s personal information from fraud and scams is a priority. We use a combination of secure processes, monitoring and technology controls to help safeguard your accounts. Scammers are becoming increasingly sophisticated, which makes it more important than ever to stay alert and informed.

    Think you may have been scammed?

    If you believe you may have been scammed, or you have shared personal or account information, contact AMP as soon as possible here:

    Contact us

    North: 1800 667 841

    AMP Superannuation: 13 12 67 

    AMP Bank GO: 1800 950 105 & +61 2 5135 1930 (overseas) 

    AMP Bank: 13 30 30

    We can help secure your accounts, stop payments where possible, and guide you on next steps.

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    How to report a scam to other services

     Report scams to Scamwatch

    If the scam involves myGov, Centrelink, Medicare or other Services Australia services, report it to Services Australia Scams and Identity Theft .

    If your identity information has been compromised, seek support from IDCARE, Australia’s national identity and cyber support service.

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    Important information

     

    Any information contained on this page is provided by AWM Services Pty Ltd ABN 15 139 353 496, AFSL No. 366121 (AWM Services), a part of the AMP Group (AMP). The information is general in nature and for educational purposes only. It hasn’t taken your financial or personal circumstances into account.

    While this information is intended to help raise awareness of scams and support you to protect yourself, scammers continually adapt their tactics, and risks may change over time. 

    Before acting on any information, you should consider whether it is appropriate to your circumstances and review any relevant Product Disclosure Statements, Terms and Conditions, and other applicable documentation. You should also consider seeking independent professional advice (including financial, legal or tax advice) and verify communications using official channels where appropriate.

    Where external contributors or third parties are referenced, the views expressed are their own and may not necessarily reflect the views of AMP.

    While reasonable efforts are made to ensure the information is accurate and up to date at the time of publication, all information on this website is subject to change without notice. If you believe you have been impacted by a scam, contact us immediately.  

    No part of this content may be reproduced, distributed or otherwise used without the prior written permission of AWM Services.