10 tips to protect your mini business from scams and cyber threats

Scam and cyber security tips every mini business owner needs to know

If you run a mini business, you probably wear a lot of hats – owner, marketer, bookkeeper and tech support, just to name a few. With so much on your plate, cyber security might feel like something only big businesses worry about. The truth is, mini businesses are often seen as easy targets by scammers, nearly 1 in 4 Australian mini businesses have been the target of fraudsters.¹

Here are practical, realistic ways to protect your business without a big budget or advanced tech skills.

1. Secure your tools of the trade 

Your phone, laptop or tablet is often your business HQ – you want to keep it impenetrable to scammers. Install reputable antivirus software, and keep everything – devices, apps and website platforms – updated with the latest security patches. Enable automatic updates where possible to save time and reduce risk. Set up password protection, and make sure your devices lock automatically when not in use. Use a secure password manager to keep track of your passwords – your notes app on your phone won’t cut it when it comes to protecting your business! 

2. Use two-factor authentication (2FA) for your business accounts

If you use cloud accounting apps, online banking or even social media for your business, turn on two-factor authentication wherever possible. It’s usually as simple as receiving a code by text or using an authenticator app before you log on. This one step can stop most attempts to hack your accounts.

3. Make the most of your bank’s safety features 

Your business bank account isn’t just a place to hold your money – it’s also a key ally in protecting it. Most banks offer a range of built-in security tools, from transaction alerts and daily payment limits to secure banking apps and two-factor authentication for logins. Make sure these features are switched on and set up for your accounts. If you’re unsure what’s available, ask your bank for a quick run-through of their security options for business customers. Many banks also have dedicated teams to help you respond swiftly if you spot suspicious activity, so don’t hesitate to reach out if something doesn’t look right.

4. Free Wi-Fi is not always your friend

Working from a cafe or co-working space? Public Wi-Fi is convenient but risky. These networks are often unsecured, which means cyber criminals can easily intercept the information you send and receive – including your passwords, business emails and financial details. This makes it much easier for scammers to steal your data or access your accounts. Avoid logging into business accounts or handling sensitive info while using public networks. If you need to work on the go, consider using your phone’s hotspot instead for a safer, more secure connection. 

5. Take two minutes to check every request

You might get invoices, order changes or ‘urgent’ requests by email or text. Scammers know this, and often impersonate suppliers or even pretend to be you to trick your customers – known as ‘phishing’. If anything feels odd – like a supplier changing their bank details or a customer asking for a last-minute refund – pause and confirm directly with the person involved. Most scams fall apart with a simple check-in call.

6. Manage team permissions and protect sensitive info

If you have staff or freelancers, only give them access to what’s necessary. When someone leaves, remove their access and change passwords straight away. Take time to share basic cyber safety tips with anyone working with you – even casually – so everyone knows how to spot scams and stay safe. 

7. Watch out for fake reviews and social media scams

Mini businesses often promote themselves on social platforms. Be wary of messages offering too-good-to-be-true marketing services or requests for free products in exchange for reviews. Fake accounts and scams targeting business social media pages are on the rise.

8. Back up your business essentials

Think of backups as your business safety net – you hope you never need it, but you’ll be glad it’s there if your device gets infected by a virus or ransomware. You don’t need fancy tech or IT know-how. Just set a reminder to copy your important documents and customer info to an external hard drive or a secure cloud folder each week. Many phones and laptops offer automatic backups too. Give your backup a quick check from time to time to make sure everything’s working as it should – if you do get caught out by a scam, you can get back to business quickly. 

9. Dispose of old devices securely

When you upgrade phones, laptops or any device that’s stored business data, erase all information before selling, recycling or disposing of them. Factory resets or professional data wiping tools can help you make sure nothing sensitive is left behind.

10. Know where to get help

If you suspect a scam or something goes wrong, don’t try to handle it alone. The Australian Cyber Security Centre and Scamwatch have dedicated resources for small businesses. Your bank and your business insurance provider are also worth calling if you’re worried about a breach.

If you believe your AMP bank account has been compromised, alert us immediately. AMP Bank customers can call 13 30 30 or AMP Bank GO customers can message us 24/7 in the app. 

You don’t have to be a cyber security expert to keep your mini business safe. With a few simple habits and a healthy dose of caution, you can protect what you’ve built – without slowing down your day.