Losing a loved one
Find out some of the money matters you should know, and how we can help you.
Making an insurance claim
We can support you through the claims process to help make this difficult time as easy as possible for you.
Learn moreEstate planning
Planning your estate
Understand how to protect yourself if something happens to you and you can’t make your own decisions, or distribute your assets if you pass away.
Learn moreAvoiding family disputes over your will
If you haven’t made your wishes known, or formally documented what these are, it’s possible a dispute could arise after you pass away.
Learn moreOther life changes
Early access to super | While you generally can’t access your super until retirement, there are some specific circumstances where the law allows you to draw on your super early. Learn more |
Insurance inside super | Have insurance inside your AMP super account? Here are some tips to help you manage it. Learn more |
Changing your details | You can update your contact details online through My AMP or via our form. Learn more |
Hardship | If you're an AMP Bank customer going through a difficult time and experiencing hardship, find out what support AMP Bank offers. If you have a practice finance loan and are doing it tough, find out how AMP Bank can support you. |
Parental leave | If a reduction in income is on the cards and you’re starting to worry about your cash situation, here are some pointers to help you prepare. Learn more |
Managing finances in relationships | Couples might be open to sharing all sorts of things, but with finances there’s a little more to think about. There are benefits and risks to merging finances. Learn more |
Financial hardship support through Good Shepherd | AMP is proudly partnering with Good Shepherd to bring additional help to those who need it most. Learn more |
Support outside AMP
National mental health support networks
Name | Website | Phone |
Beyond Blue | www.beyondblue.org.au |
1300 22 4636 |
Lifeline Australia | www.lifeline.org.au | 13 11 14 |
Suicide Call Back Service | www.suicidecallbackservice.org.au |
1300 659 467 |
Mental Health Line (NSW) |
www.health.nsw.gov.au/mentalhealth/Pages/mental-health-line.aspx |
1800 011 511 |
Kids Help Line | www.kidshelpline.com.au |
1800 551 800 |
Mensline Australia |
www.mensline.org.au |
1300 78 99 78 |
GriefLine |
www.griefline.org.au |
1300 845 745 |
Department of social services
Support for communities through a number of programs and services.
Insurance relief
If you're a Resolution Life Australasia customer experiencing financial difficulty, see what help may be available to you.
Find out moreGet in touch
Banking
9am - 5pm, Monday to Friday (Sydney time)
- General hardship - home loans
- Accessible banking
Super & retirement enquiries
Mon - Fri: 8.30am – 7pm (AEST)
What you need to know
Before deciding what’s right for you, it’s important to consider your particular circumstances and read the relevant Product Disclosure Statement, Target Market Determination or Terms and Conditions available from AMP at amp.com.au or by calling 131 267.
Any advice and information provided is general in nature, hasn’t taken your circumstances into account, and is provided by AWM Services Pty Ltd ABN 15 139 353 496 (AWM Services), which is part of the AMP group (AMP). Read our Financial Services Guide for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you. All information on this website is subject to change without notice.