How do I update my details online?
You can update your personal and contact details in My AMP.
- Log into My AMP.
- Select View details.
- Select Personal details.
Once you're in the 'Personal details' section you'll be able to change your:
- Title and name
- Email address
- Contact numbers (home, mobile, work)
- Home and postal addresses
If you have updated an address you will be required to associate it to the relevant accounts.
Can I update my details if I don't have access to online banking?
If you don't have access to online banking, download the change of address and personal details form, complete it and send it to us via fax, email or post.
Fax: 1300 558 365
Email: askamp@amp.com.au
Post: AMP Limited Customer Service, PO Box 300, Parramatta NSW 2124
Updating your name
To update your name, you'll need to complete an "Identification verification" form, completing sections 2, 3 and 4. You'll also need to provide certified identification as outlined on page 3 of the form.
Download the My AMP app
What you need to know
The product issuer and credit provider is AMP Bank Limited ABN 15 081 596 009, AFSL and Australian credit licence 234517.
It’s important to consider your circumstances and read the relevant Product Disclosure Statement or Terms and Conditions before deciding what’s right for you. This information hasn’t taken your circumstances into account. Information including interest rates is subject to change without notice.
Any application is subject to AMP Bank’s approval. Terms and conditions apply and are available at amp.com.au/bankterms or 13 30 30. Fees and charges may be payable. Full details are available in the Fees and charges guide.
This information is provided by AMP Bank Limited. Read our Financial Services Guide available at amp.com.au/fsg for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you. All information on this website is subject to change without notice.
AMP Bank is a member of the Australian Banking Association (ABA) and is committed to the standards in the Banking Code of Practice.
A target market determination for these products is available on our TMD page.