FAQ

What are the BPAY and External transfer cut off times?

BPAY

If your account allows BPAY payments and it is a Business Day1, the cut off time is 5pm (Sydney time).

If you make a BPAY payment after the cut off time or on a non Business Day1, the transaction will be held over for processing on our next Business Day1. While the funds will remain in your account until we process the transaction, we will place a hold on the funds required for the transaction. Your actual balance won't change but your available balance will.

1 Business Day means a day when we are open for normal banking business in Sydney, other than a Saturday, Sunday or public holiday in NSW (including bank holidays).

 

External transfer

If your account allows External transfers and it is a Business Day1, the cut off time is 4pm (Sydney time).

If you make an External transfer after the cut off time or on a non Business Day1, the transaction will be held over for processing on our next Business Day1. While the funds will remain in your account until we process the transaction, we will place a hold on the funds required for the transaction. Your actual balance won't change but your available balance will.

1 Business Day means a day when we are open for normal banking business in Sydney, other than a Saturday, Sunday or public holiday in NSW (including bank holidays).