AMP helps you protect the most precious people in your life with strong, dependable insurance cover. Safeguarding what’s important to you means enjoying what you have, and knowing that should the unexpected happen, you’ve covered what matters most – yourself and your loved ones.

Helping Mitchell back to his best life

Discover how Mitchell, an AMP income protection customer, achieved his recovery and returned to work with the support of his AMP case manager.

Ways to help you manage your policy

1. Review your cover when things change

Reaching major milestones like having kids, paying off the mortgage, buying or selling an investment property or retiring can impact the amount of insurance cover you need. You may also choose to review any loadings you have*, additional options you have chosen, or any activities or conditions your cover excludes^. It’s important to review your cover to ensure you’re only paying for what you need.

* A loading is an extra amount factored into your insurance premium, which reflects your personal circumstances at the time you underwent underwriting.
^ Exclusions are those activities and conditions you won’t be covered for, because of the risk involved from a pre-existing medical condition.

2. Switch off automatic insurance increases

Your policy may have a feature that automatically increases your cover each year to keep up with inflation. If you decide you don’t need this additional cover, you can cancel your next automatic increase and your sum insured will remain the same.

3. Tell us about healthy lifestyle changes you’ve made

Making healthy lifestyle changes is a great achievement. If you have quit smoking for at least 12 months, you can request an insurance reassessment to see if you can decrease the cost of your cover.

4. Keep your beneficiaries up to date

If you haven’t nominated a beneficiary yet or if they have changed, let us know as soon as you can. Also, for some policies, your original beneficiary notification may expire after a period of time, which means you have to renominate them.

5. Domestic and family violence and your life insurance policy

AMP Life is committed to providing customers who may be experiencing domestic and family violence with clarity on their rights in relation to their insurance and support pathways should they be required. For further information on your rights as the policy holder and/or the insured person take a look at our insurance ownership structure flyer.

If you need help with a domestic and family violence matter please reach out to 1800 RESPECT (1800 737 732), this is a confidential counselling and support service open 24 hours.

If any of these options sound right for you, contact your financial adviser or AMP on 131 267

Whatever your goals, we’re here to help

We are committed to helping protect our insurance customers during uncertain times. In 2018 AMP helped 12,322 people keep their loved ones secure by paying $1.2 billion in insurance claims. And in 2017 we won 'Value for Money' 2017, AFA Consumer Choice Awards, category Policyholder.

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Important information

This information is provided by AMP Life Limited ABN 84 079 300 379 (AMP Life). Read our Financial Services Guide for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you. All information on this website is subject to change without notice.

Life Insurance Code of Practice

The Life Insurance Code of Practice is issued by the Financial Services Council (FSC) and sets out the life insurance industry’s commitment to high customer service standards, consistency and principles of conduct.

As a member of the FSC, AMP supports the Life Insurance Code of Practice. You can find more information here.