Resetting your password for My AMP

Have you forgotten your password?

Take the following steps:

  1. Visit the My AMP login page and select the Forgotten password option.
  2. Enter your username and select to receive the password by email or SMS.
  3. You will receive your temporary password via the selected option.
  4. You can now log into your account using this temporary password.

Want to change your password?

Take the following steps:

  • Log into My AMP.
  • Select the profile icon at the top right-hand corner.
  • Choose the option to change your password.
  • For any help or questions, call our technical services team on 1300 300 465 Monday to Friday 8:30am – 7pm AEST.

Resetting your PIN for the My AMP app

Have you forgotten your PIN?

Take the following steps:

  1. Access your AMP app and select 'More' from the login page.
  2. Select 'Forgotten PIN'.
  3. Review the terms and conditions.
  4. Select a new pin and confirm it.
  5. Confirm your My AMP login details.

Want to change your password?

Take the following steps:

  1. Log into the AMP app on your mobile or tablet.
  2. Select 'Settings' then 'Change PIN'.
  3. Enter your existing PIN.
  4. Choose your new PIN and confirm.


For any help or questions, call our technical services team on 1300 657 801 Monday to Friday 8am – 8pm AEST.

More information

You can manage your personal details including your change of address, contact details and numbers through our online form or by logging in to My AMP.

Otherwise, download the change of address and personal details form, complete it and send it to us via fax, email or post.

Fax: 1300 558 365 or


Post: AMP Limited Customer Service,
PO Box 300 Parramatta NSW 2124

Important Information

Before deciding what’s right for you, it’s important to consider your particular circumstances and read the relevant Product Disclosure Statement, Target Market Determination or Terms and Conditions available from AMP at or by calling 131 267.

Any advice and information provided is general in nature, hasn’t taken your circumstances into account, and is provided by AWM Services Pty Ltd ABN 15 139 353 496 (AWM Services), which is part of the AMP group (AMP). Read our Financial Services Guide for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you. All information on this website is subject to change without notice.