FAQ

Making the most of My AMP
Learn your way around our new secure customer site

My AMP has been designed with you in mind, creating an intuitive, easy-to-navigate site which makes managing your money easy. But we know it takes time to adjust to a new site so here are some quick tips on using My AMP.

If you have additional questions please check out the Help & education page or contact us on 1300 657 801.

Switching between accounts

You can easily switch between or add other profiles by selecting the profile drop-down menu.  This is for your personal profile as well as other personal, business or trust profiles which you are an authorised signatory.

Managing your personal settings

In the personal settings menu you can update your personal details; change your username and password; manage your communication preferences; manage your non-AMP accounts; and manage linked accounts.

Managing your whole of wealth

You whole of wealth view represents all your AMP and non-AMP assets and borrowings to provide a complete view of your money.  You can click on each segment of the pie chart to view details of the different product groups and associated accounts (e.g. super, insurance, investments and banking).

Managing non-AMP accounts

You can add external accounts (accounts held outside AMP) including the value of your home or shares to your dashboard to provide you with a complete view of money.

Accessing your accounts

You can access your accounts from the left hand menu (1) or via the dashboard tabs (2).

Managing your account

When you select a specific account, you can use the 'Manage' menu in the header to do account-related tasks.  You can also access these tasks via the left-hand menu.

Completing key tasks

The 'I want to' menu will help you find tasks related to the page and account that you are viewing.