How Live Payments and AMP Bank GO benefits you

    • Pay lower fees

      Improve your profit with lower fees. Get 1.00%** for in-person payment solutions and tap-to-pay, and 1.40%** for eCommerce.

    • Get paid the next day

      Manage cashflow with next business day* settlements on transactions made before midnight, Sydney local time.

    • Secure, easy payments

      Accept payments all the usual ways customers like to pay, knowing data’s protected and transactions are secure.

    Keep your mini business moving with Live Payments
    Person smiling holding eftpos machine

    Payment solutions for your mini business

    • Let customers pay their way, with in-person and tap-to-pay

    • A range of payment solutions to suit your business needs

    • Enjoy low processing fees starting from 1.00%**

    • Never miss a payment with WiFi and 4G backup

    App screen and eftpos machine

    Getting paid never felt so good

    Get paid wherever you are, in store or on the road, without worrying about cashflow or security breaches.

    Choose the payment solution that’s right for your mini business
    Choose the payment solution that’s right for your mini business

     

    All-in-one terminal

    A physical terminal gives you the flex to take secure payments from customers wherever you are, and however’s convenient for them.

    It also comes with wider functionality, like tipping and refunding so you can do grown-up business. Connect via Wi-Fi or 4G.

     

    Woman tapping eftpos machine

     

    Tap to Pay

    Accept contactless payments from your phone - in-store, on site, in your car, or at the markets.

    Works with Android and iOS.

     

    Woman in food truck receiving eftpos payment

     

    Online

    Taking payments online is simple. Live Payments secure gateway makes it fast, easy and accurate - whether its through your website, over the phone, or via a tablet.

     

    Women using ipad, sitting on sofa surrounded by boxes

           

    In-Person

    All-in-one terminal

    Best for Retailers and any Mini business owners

    ✓ Competitive pricing to keep processing costs way down

    ✓ Includes an easy-to-use tipping feature

    ✓ Refund customers quickly, so you have one less thing to think about

           

    Tap to pay phone screen

    Tap to Pay

    From your phone

    Best for Tradies, Working from home retailers and side hustlers

    ✓ Nothing extra to take with you; it’s all on your device

    ✓ Easy and convenient

    ✓ Low cost

           

    Online payments ipad screen

    Take payments online

    Online

    Best for eCommerce

    ✓ Seamless integration

    ✓ All major cards

    ✓ Take payments online

    ✓ Keep your business safe and secure

    Exclusive pricing plans for AMP Bank GO customers
    Exclusive pricing plans for AMP Bank GO customers
    Cost to customer by Live Payments
    Rate
    VISA, Mastercard or eftpos 1.00% + GST
    American Express (optional) 1.50% + GST
    Terminal rental  $25 p/month
    Linkly POS integration (optional) $10 p/month
    Cost to customer by Live Payments
    Rate
    VISA, Mastercard or eftpos 1.00% + GST
    American Express (optional) 1.50% + GST
    Cost to customer by Live Payments
    Rate
    VISA, Mastercard or eftpos 1.40% + GST
    American Express (optional) 1.50% + GST
    Fixed fee per transaction $0.30

       

    Click or scan to download

    Download AMP Bank GO and follow the steps below to register with Live Payments.
    QR code

    How to sign up and connect:

    Hand holding phone showing account screen
    Open an AMP Bank GO Everyday Business Account
    Live payments section of app
    Sign up to the Live Payments feature in AMP Bank GO
    Connecting live payments screen
    Complete your application with Live Payments
    Man wearing apron tapping phone
    Once approved, enjoy the benefits

    FAQs

    Established in 2006, Live Payments is a prominent player in Australia's real-time payments market, offering a wide range of solutions for businesses to accept payments seamlessly. Their offerings include a variety of payment terminals and services designed for both in-store and online transactions.


    Key functionalities include:

    • Support for all major payment methods, including VISA, Mastercard, American Express and digital wallets such as Apple Pay and Google Pay.
    • A variety of payment terminals, including portable and countertop options, as well as virtual terminals for online and phone payments.
    • 24/7 customer support.

    AMP Bank GO and Live Payments offers business customers with a range of financial tools for accepting payments, featuring:

    • Low card processing fees*,
    • Next business day settlement**, and
    • Over 750 POS integrations. 

    * Card present, on Mastercard, VISA and eftpos only

    ** Transactions processed before midnight Sydney local time will be paid within the next business day into your AMP Bank GO Everyday Business Account.

    Your EFTPOS, eCommerce or merchant solution contract is with Live Payments

     

    Live Payments are the owner and authorised licensee of the EFTPOS, eCommerce or merchant solution and services. They are responsible for the distribution, licensing, sales, and support of these solutions and services.

    Live Payments is exclusively available to AMP Bank GO business customers who have an Everyday Business Account with a registered ABN.

    AMP Bank GO business customers can sign up for Live Payments through AMP Bank GO.

    • To view: Go to Settings > Tap 'Live Payments' (Only visible for Businesses and Sole Traders with a registered ABN)

    AMP Bank GO will redirect you to a Live Payments sign-up page, where you must first complete and submit a sign-up form to enable the application process. 

    The application process takes about 10 minutes to complete and requires information like:

    • Basic business and trading details
    • Bank account details (insert your AMP Bank GO Everyday Business Account)
    • Directors details
    • Beneficial Owner details
    • Identification documents 

    Please ensure that the information you provide to Live Payments matches the information associated with your Everyday Business Account.

     

    Reminder - you can access your saved application anytime using the email you received upon completing the sign-up form.

    Please contact Live Payments directly:

     

    For customer support:

    All applications will be reviewed within an estimated 24 hour period. Of course, we will do our best to expedite the process.

    Transactions processed before the merchant settlement cut-off of 11:59 PM Sydney local time will be settled within the next business day.

     

    Live Payments completes the settlement process and deposits the funds into the merchant's AMP Bank GO Everyday Business Account the next business day.

    For sales enquiries:

    For customer support:

    If you're dealing with suspected fraudulent activity, contact Live Payments immediately.

    Please contact Live Payments directly to troubleshoot. 

     

    Live Payments has a FAQ section on their website or their team is available 24/7 by phone and email.

     

    For customer support:

    If you've linked your Qantas Business Rewards membership with your Everyday Business transaction account, you will continue to earn 1 Qantas Point for every $10 of your average monthly account balance, up to $5,000,000. For example, a $10,000 average balance earns 1,000 Qantas Points in that month. Points are calculated and applied monthly to your Qantas Business Rewards account.

     

    Separately, Live Payments also has an offer in the market where you can earn Qantas Points. This is completely separate from our offering. For their full offer and terms and conditions, please visit their website: https://livepayments.com/

     

    You can add your ABN that is registered with Qantas Business Rewards in the onboarding application with Live Payments. 

    Live Payments offer a range of payment solutions to help make taking payments easy for your business with: 

    • Standalone and integrated terminals,
    • Bring your own device, with Tap to Pay on Android or iOS, and
    • Online payments, including e-commerce and virtual terminals. 

    Yes, you can continue to use the Merchant Services through a different financial institution. However, if you close your Everyday Business Account, you will no longer benefit from the competitive pricing plans.

    To cancel your account with Live Payments, you need to contact their customer support. You can do this by calling 1300 780 788 or emailing help@livepayments.com.

    • Live Payments has a privacy policy that outlines how they handle your personal information: https://livepayments.com/tcs/privacy-policy
    • You can also find more information about their services on their website, including legal terms and conditions.

    Your Live Payments settlement account must be your AMP Bank GO Everyday Business transaction account. This means you can't use your AMP Bank GO Business Save as your settlement account.

    Learn more about banking with AMP Bank

    • Ways to bank with AMP Bank GO
    • Learn more about Everyday Business Banking
    • Banking FAQs
    • Contact us
    Important information

    Credit and deposit products are issued by AMP Bank Limited ABN 15 081 596 009, AFSL and Australian credit licence 234517.

    Credit and deposit products are issued by AMP Bank Limited ABN 15 081 596 009, AFSL and Australian credit licence 234517.

    This information is provided by AMP Bank Limited. Read our Financial Services Guide available at amp.com.au/fsg for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you.

    AMP Bank is a member of the Australian Banking Association (ABA) and is committed to the standards in the Banking Code of Practice. 



    A target market determination for these products is available on our TMD page.

    For accounts with BSB number 939 900 and accessed vi AMP Bank GO, Terms and Conditions apply and are available here.

    * Transactions processed before midnight Sydney local time will be paid within the next business day

    ** Card present, VISA, Mastercard and eftpos only

    Tap to Pay is available via the LiveTap App on compatible devices. For iPhone, this includes iPhone Xs or later running iOS 17.0 or higher. For Android, your device must be NFC-enabled and running Android 8.0 or higher. An active internet or mobile data connection is required to accept payments. Some contactless cards or devices may not be supported. Apple, iPhone, and iOS are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Google Play are trademarks of Google LLC. The Contactless Symbol is a trademark owned by and used with permission of EMVCo, LLC. Live Payments is not responsible for any service interruptions or limitations caused by device incompatibility, operating system restrictions, or third-party card issuer policies. For more information on Tap to Pay for iPhone, visit developer.apple.com/tap-to-pay.