In this new normal of the global pandemic, it can be easy to lose your bearings. And, while COVID-19 has thrown some curveballs (with possibly more to come), we know that by working together, we can get through them.

That’s why our door is open to support you during this time. Simply read on or get in touch to find out how.

Access support


AMP Bank is offering home loan relief for any of our clients doing it tough.

Home loan relief

General hardship

Practice finance


AMP is working with our insurers to offer you support and protection during COVID-19. Find out more about claims and what extra insurance support is available.  


Super and Retirement

If you’re experiencing financial hardship as a result of COVID-19, there may be ways to get help.

Accessing super early

Minimum pension drawdown


Be aware of online and digital payment scams

Frequently asked questions
Got a coronavirus related question? Our FAQs may have the answer you’re looking for.

See the latest articles in relation to COVID-19

Support outside AMP

National mental health support networks

 Name Website  Phone
Beyond Blue
1300 22 4636
Lifeline Australia 13 11 14
Suicide Call Back Service
1300 659 467
Mental Health Line (NSW)
1800 011 511
Kids Help Line
1800 551 800
Mensline Australia
1300 78 99 78
1300 845 745

Get in touch

You may find a bit of a wait on phone lines – sorry, we're working hard to get to everyone. Here are some different ways to find what you're looking for.


9am - 5pm, Monday to Friday (Sydney time)

Insurance, Super & Retirement

8.30am - 7pm, Monday to Friday (Sydney time)

Important Information

Before deciding what’s right for you, it’s important to consider your particular circumstances and read the relevant Product Disclosure Statement, Target Market Determination or Terms and Conditions available from AMP at or by calling 131 267.

Any advice and information provided is general in nature, hasn’t taken your circumstances into account, and is provided by AWM Services Pty Ltd ABN 15 139 353 496 (AWM Services), which is part of the AMP group (AMP). Read our Financial Services Guide for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you. All information on this website is subject to change without notice.