In this new normal of the global pandemic, it can be easy to lose your bearings. And, while COVID-19 has thrown some curveballs (with possibly more to come), we know that by working together, we can get through them.

That’s why our door is open to support you during this time. Simply read on or get in touch to find out how.

Access support

Banking

AMP Bank is offering home loan relief for any of our clients doing it tough.
 

Home loan relief

General hardship

Practice finance

Insurance

AMP is working with our insurers to offer you support and protection during COVID-19. Find out more about claims and what extra insurance support is available: 

Insurance inside super FAQs

Personal insurance FAQs

COVID impact on insurance inside super

Super and Retirement

If you’re experiencing financial hardship as a result of COVID-19, there may be ways to get help.
 

Accessing super early

Minimum pension drawdown

FAQs

Be aware of online and digital payment scams

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Frequently asked questions
Got a coronavirus related question? Our FAQs may have the answer you’re looking for.

See the latest articles in relation to COVID-19

Support outside AMP

National mental health support networks

 Name Website  Phone
Beyond Blue www.beyondblue.org.au
1300 22 4636
Lifeline Australia www.lifeline.org.au 13 11 14
Suicide Call Back Service  www.suicidecallbackservice.org.au
1300 659 467
Mental Health Line (NSW)
www.health.nsw.gov.au/mentalhealth/Pages/mental-health-line.aspx
1800 011 511
Kids Help Line www.kidshelpline.com.au
1800 551 800
Mensline Australia
www.mensline.org.au
1300 78 99 78
GriefLine
www.griefline.org.au
1300 845 745

Get in touch

You may find a bit of a wait on phone lines – sorry, we're working hard to get to everyone. Here are some different ways to find what you're looking for.

Banking

9am - 5pm, Monday to Friday (Sydney time)

Insurance, Super and Retirement

8.30am - 7pm, Monday to Friday (Sydney time)

Important Information

Before deciding what’s right for you, it’s important to consider your particular circumstances and read the relevant Product Disclosure Statement or Terms and Conditions available from AMP at amp.com.au or by calling 131 267.

Any advice and information provided is general in nature, hasn’t taken your circumstances into account, and is provided by AWM Services Pty Ltd ABN 15 139 353 496 (AWM Services), which is part of the AMP group (AMP). Read our Financial Services Guide for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you. All information on this website is subject to change without notice.