Make a claim

Making a claim on a policy as a result of an illness, injury or condition

Fields marked with * are mandatory


Your policy details

You can find your policy details on your annual statement, by logging into MyPortfolio, or by talking to your financial adviser.

You can find out what benefits you’re entitled to by checking your annual statement, logging into MyPortfolio, or talking to your financial adviser.

 From an adviser
 Directly from AMP
 Through my employer
 Superannuation arrangements

If you have a adviser and would like us to contact your adviser directly about this claim, please provide their details below.

If you would like us to contact your adviser directly about your claim, please provide their details below.


About your claim

 My Injury / Illness will prevent me from ever returning to work
 My Injury / Illness currently prevents me from going to work, but I expect to work in the future
 I have a terminal illness
 I have a condition listed under my crisis / trauma plan
 I am claiming on behalf of a policy holder


The information you provide is being collected by AMP Life Limited ABN 84 079 300 379 (AMP Life) in order to assess your claim. If you don't provide the information requested, AMP Life may not be able to assess your claim. Your personal information may be shared with business areas or companies within the AMP Group. We may also provide information to local and overseas entities which provide AMP with administrative, financial, research or other services, other insurers and credit providers, financial planners, brokers and other organisations authorised by AMP to assist in reviewing customer needs. We may also disclose personal information to courts, tribunals and dispute resolution bodies, government agencies, and other bodies we are required to provide information to under the law. A list of countries where these providers are likely to be located can be accessed via the AMP Privacy Policy.

The AMP Privacy Policy provides more information about how we manage and protect the personal information we hold about individuals. It sets out how you can access and correct the information that AMP holds about you, how you may complain about a breach of privacy and our process for resolving privacy related enquiries and complaints.