Partners

Established in 2006, Live Payments is a prominent player in Australia's real-time payments market, offering a wide range of solutions for businesses to accept payments seamlessly. Their offerings include a variety of payment terminals and services designed for both in-store and online transactions. 

Key functionalities include:

• Support for all major payment methods, including VISA, Mastercard, American Express and digital wallets such as Apple Pay and Google Pay. 
• A variety of payment terminals, including portable and countertop options, as well as virtual terminals for online and phone payments. 
• 24/7 customer support. 

AMP Bank GO and Live Payments offers business customers with a range of financial tools for accepting payments, featuring:

• Low card processing fees*,

• Next business day settlement**, and

• Over 750 POS integrations. 

*Card present, on Mastercard, VISA and eftpos only

**Transactions processed before midnight local time will be paid within the next business day into your AMP Bank GO Everyday Business Account.

Your EFTPOS, eCommerce or merchant solution contract is with Live Payments.

Live Payments are the owner and authorised licensee of the EFTPOS, eCommerce or merchant solution and services. They are responsible for the distribution, licensing, sales, and support of these solutions and services.

Live Payments is exclusively available to AMP Bank GO business customers who have an Everyday Business Account with a registered ABN.

AMP Bank GO business customers can sign up for Live Payments through AMP Bank GO.

• To view: Go to Settings > Tap 'Live Payments' (Only visible for Businesses and Sole Traders with a registered ABN)

AMP Bank GO will redirect you to a Live Payments sign-up page, where you must first complete and submit a sign-up form to enable the application process.

The application process takes about 10 minutes to complete and requires information like:

• Basic business and trading details
• Bank account details (insert your AMP Bank GO Everyday Business Account)
• Directors details
• Beneficial Owner details
• Identification documents.

Please ensure that the information you provide to Live Payments matches the information associated with your Everyday Business Account.

Reminder - you can access your saved application anytime using the email you received upon completing the sign-up form.

Please contact Live Payments directly:

For customer support:

• Contact form: https://livepayments.com/contact/customer-support 
• Email: help@livepayments.com 
• 24/7 support contact number: 1300 780 788.

All applications will be reviewed within an estimated 24 hour period. Of course, we will do our best to expedite the process.

Transactions processed before the merchant settlement cut-off of 11:59 PM local Sydney time will be settled within the next business day.

Live Payments completes the settlement process and deposits the funds into the merchant's AMP Bank GO Everyday Business Account the next business day.

For sales enquiries:

• Contact form: https://livepayments.com/contact/sales-support

For customer support:

• Contact form: https://livepayments.com/contact/customer-support 
• Email: help@livepayments.com 
• 24/7 support contact number: 1300 780 788.

If you're dealing with suspected fraudulent activity, contact Live Payments immediately.

Please contact Live Payments directly to troubleshoot. 

Live Payments has a FAQ section on their website or their team is available 24/7 by phone and email.

For customer support:

• Contact form: https://livepayments.com/contact/customer-support 
• Email: help@livepayments.com 
• 24/7 support contact number: 1300 780 788.

If you've linked your Qantas Business Rewards membership with your Everyday Business Transaction Account, you will continue to earn 1 Qantas Point for every $10 of your average monthly account balance, up to $5,000,000. For example, a $10,000 average balance earns 1,000 Qantas Points in that month. Points are calculated and applied monthly to your Qantas Business Rewards account.

Separately, Live Payments also has an offer in the market where you can earn Qantas Points. This is completely separate from our offering. For their full offer and terms and conditions, please visit their website: https://livepayments.com/

You can add your ABN that is registered with Qantas Business Rewards in the onboarding application with Live Payments. 

Live Payments

offer a range of payment solutions to help make taking payments easy for your business with:

• Standalone and integrated terminals,

• Bring your own device, with Tap to Pay on Android or iOS, and

• Online payments, including e-commerce and virtual terminals.  

Yes, you can continue to use the Merchant Services through a different financial institution. However, if you close your Everyday Business Transaction Account, you will no longer benefit from the competitive pricing plans.

To cancel your account with Live Payments, you need to contact their customer support. You can do this by calling 1300 780 788 or emailing help@livepayments.com. 

• Live Payments has a privacy policy that outlines how they handle your personal information: https://livepayments.com/tcs/privacy-policy
• You can also find more information about their services on their website, including legal terms and conditions.

Your Live Payments settlement account must be your AMP Bank GO Everyday Business Transaction Account. This means you can't use your AMP Bank GO Business Save as your settlement account.

Qantas Frequent Flyer is a loyalty program where members can earn Qantas Points to use on flights, hotels and holidays, wine, Marketplace and more.

If you are a Qantas Frequent Flyer member, you can earn Qantas Points by linking your AMP Bank GO Everyday Account to your Qantas Frequent Flyer account.  
 

You can earn 1 Qantas Point for every $10 of your average monthly account balance, up to $5,000,000. For example, a $10,000 average balance earns 1,000 Qantas Points in that month. 
 

Qantas Points are calculated at the end of each calendar month and applied to your Qantas Frequent Flyer account within 30 days.   
 

Not a Qantas Frequent Flyer member? AMP Bank GO customers can join for free here .

You can use your Qantas Points to choose from a wide range of rewards such as flights, hotels and holidays, shopping at Qantas Marketplace and more.

Customers who have AMP Bank GO can join Qantas Frequent Flyer for free by using this link. Once you have a Qantas Frequent Flyer account link it to your AMP Bank GO Everyday Account to start earning Qantas Points. 

You can link your account by going to the 'Qantas Frequent Flyer' section within your Personal Profile in AMP Bank GO.       
 

All you’ll need is your Qantas Frequent Flyer membership number.  
 

If you do not know your Qantas Frequent Flyer number, it appears at the top of most emails sent to you by Qantas or you can find it in the Qantas App.  
 

For more information about your Qantas Frequent Flyer account, you can call the Qantas Frequent Flyer Service Centre on 13 11 31.

Your Everyday Account on AMP Bank GO is eligible to earn Qantas Points.

Please check that your Qantas Frequent Flyer account is active, and that the surname on your AMP Bank GO Everyday Account matches the surname captured on your Qantas Frequent Flyer account.   
 

If you're still experiencing difficulties, please call the Qantas Frequent Flyer Service Centre on 13 11 31.

You can view your Qantas Points balance in your Qantas Activity Statement or by logging into the Qantas App.

Qantas Points are calculated at the end of each month and applied to your Qantas Frequent Flyer account within 30 days. It may take up to 30 days for points to appear on your Qantas Activity Statement.

Qantas Points are earned on the monthly average balance. If your monthly average balance was below $10, you will not qualify to earn points for that month. If your monthly average balance was above $10, please check AMP Bank GO to ensure your QFF account is correctly linked to your Everyday Account. You can do this by accessing the Qantas Frequent Flyer menu option ensuring your QFF account is linked. If you're still experiencing issues, please get in touch with us via the ‘Help’ section of AMP Bank GO.

If you unlink your Qantas Frequent Flyer account, you will no longer earn Qantas Points on your AMP Bank GO Everyday Account. You can re-link your Qantas Frequent Flyer number at any time to start earning Qantas Points again.

Qantas Frequent Flyer points are earned on the monthly average balance of your AMP Bank GO Everyday account, including balances in Spaces. You can earn 1 Qantas Point for every $10 of your average monthly account balance, up to $5,000,000. For example, a $10,000 average balance earns 1,000 Qantas Points in that month.
Qantas Points are calculated at the end of each calendar month and applied to your Qantas Frequent Flyer account within 30 days.

Qantas Business Rewards is a loyalty program that connects Australian small to medium business with a range of services and products, allowing the business to earn Qantas Points on business expenses and unlock extra benefits when flying with Qantas. Qantas Points earned by your business are stored in your Qantas Business Rewards account.
 

Please visit ​​​Qantas Business Rewards​ for a full range of benefits.

If you have an ABN and are a Qantas Business Rewards member, you can earn Qantas Points by linking your AMP Bank GO Everyday Business Banking account to your Qantas Business Rewards Account.   
 

You can earn 1 Qantas Point for every $10 of your average monthly account balance, up to $5,000,000. For example, a $10,000 average balance earns 1,000 Qantas Points in that month. Points are calculated and applied monthly to your Qantas Business Rewards ​A​​ccount. 

 
The benefits of being a Qantas Business Rewards member go beyond just earning points with AMP Bank GO, you can also earn Qantas Points with over 50 program partners on a range of everyday business expenses. From fuel to finance, hotels to hardware, paint to power bills, your business expenses could add up to even more rewards for your business*.

Not yet a Qantas Business Rewards member? AMP Bank GO customers can join for free here.

Use the points your business earns to reinvest in your business and save on costs such as flights, seat upgrades and baggage, or transfer them to your Frequent Flyer Account to use on hotels, car hire and more.

You can join Qantas Business Rewards free as an AMP Bank GO customer (saving a $89.90 one-off join fee) via this link*. All you need is your business’s active ABN handy.

Plus, there are no ongoing annual fees to be a Qantas Business Rewards member. You can see the full program terms and conditions at ​qantasbusinessrewards.com/terms.

You can link your account by going to the 'Qantas Business Rewards' section within your Business Profile in AMP Bank GO.   
 

All you’ll need to do is confirm that your ABN we've captured matches the one registered to your Qantas Business Rewards ​Account.  
 

For more information about your Qantas Business Rewards ​Account, you can call the Qantas Business Rewards Service Centre on 13 74 78.

If you are an AMP Bank GO business customer with an ABN, your Everyday Business Account is eligible to earn Qantas Points.

Please check that your Qantas Business Rewards Account is active, and that your ABN is registered to Qantas Business Rewards.  

If you're still experiencing difficulties, please call the Qantas Business Rewards Service Centre on 13 74 78. 

You can view your Qantas Points balance​ ​ in your Qantas Activity Statement or by logging into the Qantas App.

Qantas Points are calculated at the end of each month and applied to your Qantas Business Rewards account within 30 days. It may take up to 30 days for points to appear on your Qantas Business Rewards Activity Statement.

Qantas Points are earned on the monthly average balance. If your monthly average balance was below $10, you will not qualify to earn points for that month. If your monthly average balance was above $10, please check AMP Bank GO to ensure your ​Qantas Business Rewards​​ QBR​ Account is correctly linked to your AMP Bank GO Everyday Business Account. You can do this by accessing the Qantas Business Rewards menu option and ensuring your membership number is linked.    

If you're still experiencing issues, please get in touch with us via the ‘Help’ section of AMP Bank GO.

If you unlink your Qantas Business Rewards Account, you will no longer earn Qantas Points on your AMP Bank GO Everyday Business Account. You can re-link your Qantas Business Rewards Account at any time to start earning Qantas Points again.

Qantas Business Rewards points are earned on the monthly average balance of your AMP Bank GO Everyday Business account, including balances in Spaces. You can earn 1 Qantas Point for every $10 of your average monthly account balance, up to $5,000,000. For example, a $10,000 average balance earns 1,000 Qantas Points in that month.
Qantas Points are calculated at the end of each calendar month and applied to your Qantas Business Rewards Account within 30 days.

You can sign up to Xero through AMP Bank GO:

1. Log into AMP Bank GO
2.  Select the profile menu (top right)
3. Select Connect to Xero
4. Click Sign up

Once you've set up an account with Xero you need to return to AMP Bank GO and follow the set up flow.

For any question feel free to reach out to our 24/7 Customer Service team on 1800 950 105.

The Xero bank feed integration allows you to connect your AMP Bank GO Everyday Business account with your Xero account.

By integrating, all your business bank transactions are automatically imported into your Xero account.

This integration simplifies the process of reconciling accounts, tracking income and expenses, and maintaining accurate financial records.

To connect your AMP Bank GO Everyday Business account Xero successfully, ensure that you've created an account through Xero before attempting to connect.

If any errors occur during the setup process, please contact our Customer Service team at 1800 950 105.

By sharing data with Xero, you are permitting Xero to:

• View your financial transactions (which includes your account balance).
• View your personal information (which includes your account holder information and account identifiers i.e. account number and BSB).