Do you identify as part of a diverse community? For example, perhaps you're a non-English speaker, of Aboriginal or Torres Strait Islander descent, living in a remote area, or you have limited access to technology…

Read on to understand how we can support you.
 

Spot and stop elder financial abuse  This guide is for our older customers and their loved ones. We want you to be safe and savvy when managing your money.
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Accessible banking  AMP Bank is committed to improving accessibility of our banking products and services for clients with a disability, older customers and clients with limited English.
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Financial advice options
Financial advice doesn’t have to be face to face. Find out about the different types of advice that’s available and how to get it.
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Banking code of practice 
AMP Bank are making sure all products and services are accessible and easy to understand.
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Financial hardship support through Good Shepherd
AMP is proudly partnering with Good Shepherd to bring additional help to those who need it most.
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Support outside AMP

TIS National - translating and interpreting services TIS National immediate phone interpreting service is available 24 hours a day, every day of the year for the cost of a local call for any person or organisation in Australia who needs an interpreter.
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ASIC warns Indigenous consumers about scams  The Australian Securities and Investments Commission, as one of the agencies responsible for the National Indigenous Consumer Strategy (NICS), urges Indigenous consumers to be wary of scams.
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National Indigenous Australians Agency The NIAA recognises that each community is unique. Our team includes people across Australia who work closely with communities to make sure policies, programs and services address these unique needs.
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National Indigenous support Connecting Aboriginal and Torres Strait Islander people with Australian Government policies and programs and raise awareness about the initiatives that affect you most.
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Indigenous payment support services A range of payments and support for Aboriginal and Torres Strait Islander Australians.
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Rural and remote payment support services There are payments and services available to support you if you live in a rural or remote area of Australia.
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Mental health support for people living remotely There are things you can do to find support. What’s most important is taking the time to find what’s right for you.
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AUSTRAC – helping those without the usual forms of identification Without conventional forms of identification it may be hard for people to access financial services. AUSTRAC has listed how banks can help you.
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Get in touch

Banking

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Super and Retirement

8.30am - 7pm, Monday to Friday (Sydney time)