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    Please note that we do not take appointments on weekends or public holidays.

    The date you select for your appointment must be at least 24 hours from the date of the request. Please allow up to 30 minutes for your appointment.

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    Privacy

    The information you provide is being collected by AMP Bank Limited ABN 15 081 596 009 (AMP Bank) in order to respond to your enquiry. If you don't provide the information requested, AMP Bank may not be able to respond to your query. Your personal information may be shared with business areas or companies within the AMP Group. We may also provide information to local and overseas entities which provide AMP with administrative, financial, research or other services, other insurers and credit providers, financial planners, brokers and other organisations authorised by AMP to assist in reviewing customer needs. We may also disclose personal information to courts, tribunals and dispute resolution bodies, government agencies, and other bodies we are required to provide information to under the law. A list of countries where these providers are likely to be located can be accessed via the AMP Privacy Policy.

    The AMP Privacy Policy provides more information about how we manage and protect the personal information we hold about individuals. It sets out how you can access and correct the information that AMP holds about you, how you may complain about a breach of privacy and our process for resolving privacy related enquiries and complaints.
     

    If your request is urgent, call or email us.

    Phone: 1300 534 325

    Email: direct_lending@ampbanking.com.au

    9am - 5pm Sydney time, Monday to Friday

    Important information

    The product issuer and credit provider is AMP Bank Limited ABN 15 081 596 009, AFSL and Australian credit licence 234517. This information is provided by AMP Bank Limited. Read our Financial Services Guide available at amp.com.au/fsg for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you. 

    AMP Bank is a member of the Australian Banking Association (ABA) and is committed to the standards in the Banking Code of Practice.

    A target market determination for these products is available here.

    For accounts with BSB number 939 900, that you access via the AMP Bank mobile app, the Terms and conditions that apply are available here. 

    For accounts with BSB number 939 200, that you access via the My AMP mobile app, the Terms and conditions that apply are available here.