Setting up an account

Opening additional accounts within the AMP app is simple, just tap the main menu (top right of the home screen), swipe down to bring up the accounts menu, then tap Open a new account, then select the type of account you would like and follow the instructions required to open the account.

Please note, the types of additional accounts you can open will depend on the accounts you already hold at AMP Bank:
 

Individual transaction accounts

If you only hold a business account then you can apply for a individual transaction account.
 
Sole traders + Company accounts
You can apply for as many business accounts as you like as long as they are for separate entities. At the moment, you cannot apply for an additional business account for the same entity. 

Sorry, we can’t reopen an account once it’s been closed.

At the moment, we’re also unable to offer any new accounts to previous account holders. This is only a temporary change while we do some work behind the scenes, and we’re expecting to reopen new account applications to previous account holders very soon.

To open an AMP Bank account you will need a valid government-issued photo ID, such as a passport or  Australian  driving licence. We are unable to accept medicare cards, birth certificates, or citizenship certificates as primary identification documents. Read more about our account opening process on our website.
 

Please note all of our accounts are subject to eligibility criteria.

To open an account, you'll need to provide at least one of the following ID documents:

• A valid Australian passport
• A valid Australian driving licence
• A valid international passport (with Australian visa)

These must clearly show your:

• physical appearance
• full name
• document identity number
• date of birth
• address

Our Personal accounts have no monthly fees, free Faster Payments, Direct Debits, Scheduled, and Recurring Payments, as well as fee-free international ATM withdrawals. For more information on our fees, rates, and charges - head here.

You can apply for an account by downloading the AMP Bank app from Apple's App Store, Google's Play Store.

We’ll ask you for a valid government-issued photo ID and a video selfie. When your account's been verified, we'll send you a notification.

You can apply for an account by downloading the AMP Bank app from Apple's App Store, Google's Play Store.

We’ll ask you for a valid government-issued photo ID, a video selfie and some questions about your business. When your account's been verified, we'll send you a notification.

When you first create a business account, you will enter the details of other directors or business owners to be able to access to the account. If you've entered in the wrong details or these individuals haven't received an invite, not to worry, just give us a call on 1800 950 105 and we'll be able to help.

If you're a director or business owner expecting an invite and haven't received one, just have whoever created the account to give us a call.