We’re making progress, simplifying and putting clients first
As part of our commitment to transform our business, we’ve consolidated our range of super and pension products and moved all our products under one trustee, N.M. Superannuation Pty Limited and super fund, AMP’s Super Directions Fund.
The great news is that you remain in the top-rated1 SignatureSuper® and you have access to the same features and benefits.
We told you about the changes.
The changes were made on 15 May 2020.
We’re in the final stages of completing the sale of AMP Life to Resolution Life.
What you need to know
Your insurance cover remains safe
While AMP Life is preparing to transition to its new owner, Resolution Life, members can feel safe that AMP Life will continue to deliver on member promises and services. And, this won’t change under new ownership. Importantly, all the terms and conditions of a member’s policy will remain unchanged after the sale completes. AMP Life will remain well capitalised and paying claims will always be a priority.
Learn more about the sale of AMP Life to Resolution life.
If your insurance is provided by a different insurer, there is no change to this.
Complimentary intrafund advice
If you’d like help understanding your insurance cover, contributions to your plan or investment options, as applicable, you can access our complimentary advice at amp.com.au/transform/intrafund.
Processing delays
As a result of the move, there may be delays of up to eight business days from the date of the move for processing transaction requests (such as contributions, withdrawals, premium payments, investment switches, insurance changes and account changes).
Any requests or changes to your plan we receive during this period will be processed as soon as possible.
My AMP
Our systems will take a while to refresh as we process the move. We expect all changes to flow through to your account on My AMP by Monday 1 June 2020.
Changes to adviser commissions
The government is ending certain types of adviser commissions from 1 January 2021. We’re committed to removing these commissions from the date of the move and passing benefits back to members. Find out more about which products are changing and how this might affect you.
Financial relief for clients facing hardship as a result of COVID-19
As the spread of the COVID-19 coronavirus continues, we're here to help you work through any unexpected hardship or challenges you may be facing.
You can find out more about how we can support you in these challenging times by visiting www.amp.com.au/covid19.
N.M. Superannuation Pty Limited Trustee (NM Super) - Letter and Information Guide for Move
The move (via successor fund transfer) took place on 15 May 2020.
AMP Superannuation Limited, the old trustee, issued a letter and information guide dated 13 March 2020 to members in the relevant products above, in respect of the move.
NM Super as the trustee of SDF confirms that it is responsible for the statements and representations made in the letter and information guide.
Frequently asked questions
Have I been charged any fees or costs as a result of this move?
- There is no cost to you. We’ve covered the costs of the move and any associated tax implications.
Has the balance of my account be affected by the move?
- As part of the move, we’ve ensured your account balance immediately after the move is the same as it was immediately beforehand. This was done by covering any transaction costs and tax implications associated with the move. This is confirmed in the transaction confirmation which you should receive two to four weeks after the move.
If my insurance through super is with AMP Life have there been changes?
- Despite the change of ownership, AMP Life remains the provider of your life insurance
- There’s no changes to the insurance cover you have through super.
- There’s no changes to premium rates or the normal rules to how they’re calculated as a result of the move.
- There’s no impact to current or future claims under review. There’s also no change for applications for cover which are currently under review by AMP Life.
- The way insurance benefit proceeds are invested have changed. More information is in the information guide which was sent to you before the move.
- If your insurance is provided by an insurer other than AMP Life, there‘s also no changes to your insurance provider.
How do I ensure my super contributions continue without interruption?
- We’ve notified the employer named on your letter with the change of details to your super.
- If you have another employer in addition to the employer named on your letter, you’ll need to provide them with the new details such as the new Unique Superannuation Identifier (USI) to ensure their contributions to your account aren’t interrupted.
- For your convenience we’ll send a pre-populated choice of fund form, which will accompany the transaction confirmation you receive, shortly after the move to provide to any additional employers.
What do the processing delays mean?
- As a result of the move, there may be delays of up to eight business days for processing transaction requests.
- Changes will flow through to My AMP with all updates being reflected by Monday 1 June 2020.
- If your pension payment falls within this period, it may be brought forward and paid before the transaction processing delay period
Important documents
You can find your account information and a copy of your important documents, including your letter and information guide about the changes, by logging into My AMP.
Here’s some information and important documents about SignatureSuper. You can also find any additional documents for your specific employer plan directly from your employer or on your AMP plan website.
- SignatureSuper PDS
- SignatureSuper member guide fact sheet
- SignatureSuper investment guide fact sheet
- SignatureSuper AIA insurance guide fact sheet
- SignatureSuper AMP Life insurance guide fact sheet
- SignatureSuper AMP Life – Association and personal insurance guide fact sheet
- SignatureSuper Hannover insurance guide fact sheet
- SignatureSuper Metlife insurance guide fact sheet
- SignatureSuper MLC insurance guide fact sheet
- SignatureSuper AMP Life (formerly NMLA) insurance guide fact sheet
Want to know more about the investment performance of SignatureSuper? View the most recent unit prices, crediting rates and the historical investment performance.
Looking for a form? Find it here
Login to My AMP
We're here to help
If you have any questions, our team is ready to help. If you have a financial adviser, you can contact them, or call us directly.
Contact us
Monday to Friday 9am – 6pm (Sydney time)
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Contact us on +61 2 8048 8196 instead.
Please note, call charges may apply.
1 Awarded 5 Heron Quality stars, 2020 Quality Star Rating – Corporate Products – AMP SignatureSuper - Heron Quality Star Ratings 2020
Awarded 5 Heron Quality stars, 2020 Top 10 Insurance Features – Corporate Product – AMP SignatureSuper - Heron Quality Star Ratings 2020
Awarded 5 Heron Quality stars, 2020 Top 10 Investment Features – Corporate Product – AMP SignatureSuper - Heron Quality Star Ratings 2020
Important information
This information is provided by AMP Superannuation Limited ABN 31 008 414 104, AFSL No 233060, RSE L0000550 (ASL) and N.M. Superannuation Proprietary Ltd ABN 31 008 428 322, AFSL 234 654, RSE L0002523 (NM Super). It is general information only and hasn’t taken your circumstances into account. It’s important to consider your particular circumstances and the relevant Product Disclosure Statement or Terms and Conditions, available by calling 13 30 30, before deciding what’s right for you. Read our Financial Services Guide for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you.
ASL is the trustee of the AMP Superannuation Savings Trust, ABN 76 514 770 399 and AMP Retirement Trust, ABN 73 310 248 809. NM Super is trustee of the Super Directions Fund ABN 78 421 957 449 and National Mutual Retirement Fund ABN 76 746 741 299. Both ASL and NM Super are members of the AMP Group.
All information on this website is subject to change without notice. Although the information is from sources considered reliable, AMP does not guarantee that it is accurate or complete. You should not rely upon it and should seek professional advice before making any financial decision. Except where liability under any statute cannot be excluded, AMP does not accept any liability for any resulting loss or damage of the reader or any other person.
The issuer of AMP SignatureSuper is NM Super. AMP SignatureSuper is a registered trademark of AMP Limited ABN 49 079 354 519.