We're making progress, simplifying and putting clients first

As part of our commitment to transform our business, we've consolidated our range of super and pension products and moved all our products and employer super plans under one trustee, N.M. Superannuation Pty Limited, and super fund, AMP’s Super Directions Fund.

The great news is that despite these changes, your employer plan remains in the same product with the same features and benefits.

This is one of the changes we’re making to become a more simplified business which is more employer and member centric.

 

Ilaine Anderson, Managing Director Workplace Super explains these changes

"Helping our members is without a doubt what motivates AMP employees across all functions of the business to come to work every day. We are dedicated to making a difference."

Plan Accounts - Changes to AMP Cash Plus option

On 7 May 2020, the AMP Cash Plus investment option was closed. If your employer plan was using AMP Cash Plus on this date, any investment in this option including future investment profiles set to this option was automatically switched to AMP Super Cash.

Processing delays

As a result of the move, there may be delays of up to eight business days from the date of the move for processing transaction requests (such as contributions, withdrawals, premium payments, investment switches, insurance changes and account changes).

Any requests or changes to your plan we receive during this period will be processed as soon as possible.

My AMP

Changes will flow through to My AMP with all updates being reflected by Monday 1 June 2020.

Frequently asked questions

How have employees been told about these changes?

We’ve written to employees who have an AMP product with details explaining these changes.

We’ve also provided briefing information on the changes to employer account managers.

What do I need to do?

ABN changes

The ABN associated with the fund you currently make contributions to on your employees’ behalf is now: 78 421 957 449. Please ensure that this information is provided to your payroll administrator.

How has the proposed move impacted my employees?

The trust for the plan you offer your employees has changed, along with the trustee who issues the product who is a member of the AMP group. These changes have not impacted your employees or the service and support that they currently receive.

Closing and replacement investment options

As a result of the move, if you’re invested in:

  • the (default) AMP MySuper Balanced option or one of the AMP Lifecycle active options, these options have been closed and replaced with the AMP MySuper (a lifecycle investment option).
  • the (choice) AMP MySuper Balanced option, this option has been closed and replaced with the Super Easy Balanced option.


Important documents

To access information and important documents about your product, select from the headings below.

CustomSuper®

Flexible Super Employer

Flexible Lifetime – Super® 

SignatureSuper® 

SignatureSuper Select® 

SignatureSuper Allocated Pension® 

SuperLeader® 


We're here to help

If you have any questions, our team is ready to help.

Product   Contact number  Available times
CustomSuper 1300 653 456 Monday to Friday 8:30am - 6pm (Sydney time)
Flexible Lifetime - Super 131 267 Monday to Friday 8.30am – 7pm (Sydney time)
AMP Flexible Super - Super 131 267 Monday to Friday 8.30am – 7pm (Sydney time)
SuperLeader 1300 558 557 Monday to Friday 8.30am – 7pm (Sydney time)
SignatureSuper 1300 366 019 Monday to Friday 8.30am – 6pm (Sydney time)
SignatureSuper Select 1300 366 019 Monday to Friday 8.30am – 6pm (Sydney time)
 
 

Contact us

askamp@amp.com.au

Monday to Friday 9am – 6pm (Sydney time)

Important information

This information is provided by N.M. Superannuation Proprietary Ltd ABN 31 008 428 322, AFSL 234 654, RSE L0002523 (NM Super). It is general information only and hasn’t taken your circumstances into account. It’s important to consider your particular circumstances and the relevant Product Disclosure Statement or Terms and Conditions, available by calling 13 30 30, before deciding what’s right for you. Read our Financial Services Guide for information about our services, including the fees and other benefits that AMP companies and their representatives may receive in relation to products and services provided to you.

All information on this website is subject to change without notice. Although the information is from sources considered reliable, AMP does not guarantee that it is accurate or complete. You should not rely upon it and should seek professional advice before making any financial decision. Except where liability under any statute cannot be excluded, AMP does not accept any liability for any resulting loss or damage of the reader or any other person.

The issuer of AMP CustomSuper , AMP Flexible Lifetime Super, AMP SignatureSuper and AMP SignatureSuper – Allocated Pension, AMP SignatureSuper Select and AMP SuperLeader is NM Super . AMP CustomSuper , AMP Flexible Lifetime Super, AMP SignatureSuper and AMP SignatureSuper – Allocated Pension, AMP SignatureSuper Select and AMP SuperLeader are registered trademarks of AMP Limited ABN 49 079 354 519.