Here are some tools and resources that may help, including how to be aware of scams
| Spot and stop elder financial abuse | Elder financial abuse can take many forms and can include repeated or one-off actions, threats or even a lack of action. Learn more |
| Financial hardship support through Good Shepherd | AMP is proudly partnering with Good Shepherd to bring additional help to those who need it most. Learn more |
| 9 tips to manage your debts | How you tackle your debts may make a big difference to what you pay in the long run. Learn more |
| Tips and tricks for managing money | Being money smart starts with understanding basic financial terms and money management principles, especially when you’re looking to make your hard-earned cash go further. Learn more |
| 6 ways to reduce credit card debt | Here are some tips to start paying off your debt. Learn more |
| Staying afloat through the COVID-19 crisis |
Those who are displaced from work and many small businesses are confronted with a challenging financial reality. Understand five things we’re recommending to our clients to help them get through. Learn more |
| Early access to super | While you generally can’t access your super until retirement, there are some specific circumstances where the law allows you to draw on your super early. Learn more |
| Protecting your online banking | AMP Bank is committed to providing you with a secure banking experience. And, when we come across any hoaxes or scams that target customers, we will deal with them promptly and we will raise them for your attention. Access the latest security alerts |
| Managing finances in relationships | Couples might be open to sharing all sorts of things, but with finances there’s a little more to think about. There are benefits and risks to merging finances. Learn more |
| Protect yourself from COVID-19 related scams | Another worrying element to the COVID-19 (coronavirus) pandemic is that scammers are zeroing in to take advantage of people across Australia. Learn more |
| ABA scam fact sheet: COVID-19 | COVID-19 themed scams and fraud are likely to increase over the coming months. Keep yourself safe: be aware of scams and fraud. Learn more |
| Online banking for older Aussies | Using online banking for the first time can be intimidating, so we’ve answered some of the key questions you might have about digital transactions and online finance. Learn more |
| Good money habits for life | Tips to guide your kids towards financial wellbeing as adults. Learn more |
| Accessible banking | AMP Bank is committed to improving accessibility of our banking products and services for clients with a disability, older customers and clients with limited English. Learn more |
| Financial hardship for home loans | Our Hardship Assistance Team has helped AMP Bank home loan clients and their guarantors deal with a range of issues including injury, illness, unemployment, death and other extenuating circumstances. Learn more |
| Salvation Army | Tools and resources to help customers manage their finances. Learn more |
| Way Forword | Not-for-profit organisation focused on helping people manage and repay debt. Learn more |
| Uniting Care | Provides help, support and guidance. Learn more |
| Wesley Mission | Helping people in need. Learn more |
| Australian Tax Office Small Business | Information to help small businesses manage their debt. Learn more |
| Money Smart | An Australian Securities & Investments Commission (ASIC) initiative offering tips and tools to help make the most of your money. Learn more |
| Money Smart – Women’s money tool kit | A toolkit designed to help Australian women manage their finances and enhance their financial wellbeing. Learn more |
| Human Services (Centrelink) | Information about Federal Government initiatives and eligibility. Learn more |
| Job Access | Gives people with disability, employers, service providers and the community access to information about services, financial assistance and workplace solutions. Learn more |
| Find unclaimed money | Simple search tools to find unclaimed money from banks, shares and life insurance. Learn more |
| National Association of Community Legal Centres | An independent, not for profit, community-based organisations that provide a range of services to everyday people, including people experiencing discrimination and disadvantage. Learn more |
| Legal Aid | In each state and territory, legal aid commissions deliver legal assistance services in criminal, family and civil law matters. Some free legal assistance is available, including brochures, information sessions or telephone legal advice. Learn more |
National debt helpline
If you’re suffering financial hardship, it may help to talk to a financial counsellor who can provide guidance on how to manage your debts and finances. For free financial counselling, call 1800 007 007 or visit the National Debt Helpline.
National mental health support networks
| Name | Website | Phone |
| Beyond Blue | www.beyondblue.org.au |
1300 22 4636 |
| Lifeline Australia | www.lifeline.org.au | 13 11 14 |
| Suicide Call Back Service | www.suicidecallbackservice.org.au |
1300 659 467 |
| Mental Health Line (NSW) |
www.health.nsw.gov.au/mentalhealth/Pages/mental-health-line.aspx |
1800 011 511 |
| Kids Help Line | www.kidshelpline.com.au |
1800 551 800 |
| Mensline Australia |
www.mensline.org.au |
1300 78 99 78 |
| GriefLine |
www.griefline.org.au |
1300 845 745 |
Get in touch
Banking
9am - 5pm, Monday to Friday (Sydney time)
- General hardship - home loans
- Accessible banking
Super & retirement enquiries
Mon - Fri: 8.30am – 7pm (AEST)
- Understanding insurance inside super
- Accessing your super early