Support

Contact Us

New customer enquiries

133 888

Monday to Friday
8.30am – 6pm (AEST)

Super, Insurance, Retirement enquiries

131 267

Monday to Friday
8.30am – 7pm (AEST)

Banking enquiries

13 30 30

Monday to Friday 8am – 8pm
Saturday and Sunday 9am – 5pm (AEDT)

Former AXA customer enquiries

137 292

Monday to Friday
8.30am - 7pm (AEST)

Need some information about your AMP account?

Enquire online

Other contacts

Services Phone Email or online Mail or fax
New customer enquiries

131 267

Monday to Friday, 8.30am - 7pm (AEST)
 

askamp@amp.com.au

PO Box 300
Parramatta NSW 2124

Fax 1300 301 267

Existing customer enquiries

131 267

Monday to Friday, 8.30am - 7pm (AEST)

askamp@amp.com.au

 

Online enquiry forms

PO Box 300
Parramatta NSW 2124

Fax 1300 301 267
 

Former AXA customer enquiries

137 292

Monday to Friday, 8.30am - 7pm (AEST)

askamp@amp.com.au
 

PO Box 14330
Melbourne VIC 8001

Fax 1800 674 684

North, Summit, Generations and iAccess enquiries

1800 667 841

Monday to Friday, 8.30am - 7pm (AEST)

north@amp.com.au
 

PO Box 2915
Melbourne VIC 3001

Fax 1800 071 329
 

Flexible Lifetime Investments customer enquiries

133 267

Monday to Friday,
8.30am - 5.30pm (AEST)

trustinfo@amp.com.au
 

Reply paid 79281

Parramatta NSW 2124

Overseas

+61 2 8048 8162

Monday to Friday, 8.30am - 7pm (AEST)

 

You can mail or courier documents to:

Level 2, 2-12 Macquarie Street
Parramatta NSW 2150
Australia

(Unfortunately we are unable to accept documents in person)

Enquiry Phone Email or online Mail or fax
Banking enquiries

13 30 30

Monday to Friday, 8am - 8pm (AEST)

Saturday to Sunday, 9am - 5pm (AEST)

info@ampbanking.com.au AMP Bank
Reply Paid 79702
Parramatta NSW 2124
Fax 1300 555 503  
Overseas
 

+61 2 8048 8249

Monday to Friday, 8am - 8pm (AEST)

Saturday to Sunday, 9am - 5pm (AEST)

  AMP Bank
Locked Bag 5059
Parramatta NSW 2124
Australia
Fax +61 1300 780 137
Lost / stolen Access Card

13 30 30

+61 2 8048 8249 (if overseas)

   
Service of legal
documents
for AMP Bank
    The Proper Officer
AMP Bank Limited
33 Alfred St
Sydney NSW 2000

AMP Bank

BSB 939-200
Receiving international payments Our SWIFT/BIC code is AMPBAU2SRET. We do not have an IBAN number.
Telegraphic Transfers

To receive a Telegraphic Transfer into your account, provide the other bank with your AMP Bank:

  • BSB Number (939-200)
  • Account number
  • Account name
  • SWIFT/BIC code AMPAU2SRET

Please Note: We can only receive funds that have already been converted into Australian dollars.

To send a Telegraphic Transfer from your account, call us on 13 30 30.

Enquiry Phone Email or online Mail or fax
Corporate Super enquiries - CustomSuper product

1300 653 456

Monday to Friday, 8.30am - 7pm (AEST)

customsuper@amp.com.au Locked bag 5400
Parramatta NSW 1741
Fax 02 8837 7856
Corporate Super enquiries - SignatureSuper product

1300 366 019

Monday to Friday, 8.30am - 7pm (AEST)

signaturesuper@amp.com.au Locked bag 5043
Parramatta NSW 2124
Fax 02 9768 3111
Corporate super enquiries - SuperLeader product

1300 558 557

Monday to Friday, 8.30am - 7pm (AEST)

superleader@amp.com.au Locked bag 5095
Parramatta NSW 2124
Fax 1300 790 567
eSuper enquiries for employers

1800 802 266

Monday to Friday, 8.30am - 5pm (AEST)

eSuper@amp.com.au Locked bag 5400
Parramatta NSW 1741

Super Directions for Business 
Tailored Super
Simple Super

133 056

Monday to Friday, 8.30am - 7pm (AEST)

askamp@amp.com.au

 

Super Directions Fund
Customer Service Centre
PO Box 14669,
Melbourne VIC 8001
Overseas

+61 2 8048 8189

Monday to Friday, 8.30am - 7pm (AEST)

 

Level 2, 2-12 Macquarie Street

Parramatta NSW 2150

Australia

Services Phone Email Address
General enquiries, SMSF establishment and transfer 1300 767 483 Contact us AMP SMSF Solutions
GPO Box 2717
Adelaide SA 5001
Existing customer enquiries 137 174 smsf_solutions@amp.com.au
Enquiry Phone Email or online
My AMP technical difficulties

1300 300 465

Monday to Friday, 8am - 8pm (AEST)

ampeservices@amp.com.au

Overseas

+61 2 8048 8005  
AMP App technical difficulties

1300 657 801

Monday to Friday, 8am - 8pm (AEST)

 
Reset your BankNet password

13 30 30

Monday to Friday, 8am - 8pm (AEST)

Saturday to Sunday, 9am - 5pm (AEST)

 

From time to time, AMP may contact you in relation to offers or campaigns using the phone numbers below.

Services Phone Email Mail

Caller ID

02 8048 8203 

askamp@amp.com.au

PO Box 300 Parramatta NSW 2124

Caller ID

02 8318 4613 

askamp@amp.com.au

PO Box 300 Parramatta NSW 2124

Caller ID

03 6169 0314 

askamp@amp.com.au

PO Box 300 Parramatta NSW 2124

Caller ID 

03 8397 8630

askamp@amp.com.au

PO Box 300 Parramatta NSW 2124

Caller ID 

03 8397 8631    

askamp@amp.com.au

PO Box 300 Parramatta NSW 2124

Caller ID 

03 8592 2514 

askamp@amp.com.au

PO Box 300 Parramatta NSW 2124

Caller ID 

07 3062 4918  

 askamp@amp.com.au

PO Box 300 Parramatta NSW 2124

Caller ID 

08 6244 2715

 askamp@amp.com.au

PO Box 300 Parramatta NSW 2124

Caller ID 

08 7078 0414

 askamp@amp.com.au

PO Box 300 Parramatta NSW 2124

Caller ID 

02 8355 9699

 askamp@amp.com.au

PO Box 300 Parramatta NSW 2124

Caller ID 

02 8355 9658

 askamp@amp.com.au

PO Box 300 Parramatta NSW 2124

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