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Corporate sustainability
Our approach to sustainability

To AMP, sustainability is our ability to meet the needs of the present without compromising future generations. As custodians of our client’s money and future, we face complex economic, social and environmental challenges which bring both risks and opportunities to our clients, people and community.

We are committed to rebuilding trust in AMP to ensure it has a sustainable future – one that has shared value for clients, shareholders, employees, the community and the environment. 

Our approach to sustainability is built around three core areas of stakeholder focus: our clients, our people and our community.

Our material issues 

In consultation with stakeholders, we have identified nine material sustainability issues, in our three key focus areas, which impact our ability to create and protect value for our stakeholders into the future.  

Click each icon for more:

Clients
People
Community
Clients

 

1. Client experience

How we provide best of breed products and services that help clients reach their goals and the processes we have in place to assist vulnerable customers and manage complaints.

2. Regulatory and legislative environment

How we respond to global legislative and regulatory changes that are shaping financial services for consumers.

3. Digital disruption and security

How we respond to disruptions to services and products in financial services due to the emergence of new digital technology and how we enhance our security processes to prevent data threats.
People

 

4. Ethical conduct and professional standards

How we use culture, governance, accountability, processes and controls to ensure our people and advisers act ethically and to a high professional standard.

5. Supporting and developing people

How we support wellbeing and professional development of our people and advisers so that they can help our clients reach their goals. This includes diversity and inclusion, mental health and employee attraction and retention.

Community

 

6. Responsible investment

How we consider environmental, social and governance factors in our investments to drive long-term financial outcomes for our clients and the community.

7. Climate change

How we manage the risk of climate change as a significant economic and environmental challenge, including how we reduce our own impact.

8. Operational impacts

How we manage the direct and indirect impact arising from our own operations and purchasing decisions.

9. Community investment

How we invest in positive change in our communities through philanthropy.

Clients
People
Clients

 

1. Client experience

How we provide best of breed products and services that help clients reach their goals and the processes we have in place to assist vulnerable customers and manage complaints.

2. Regulatory and legislative environment

How we respond to global legislative and regulatory changes that are shaping financial services for consumers.

3. Digital disruption and security

How we respond to disruptions to services and products in financial services due to the emergence of new digital technology and how we enhance our security processes to prevent data threats.
People

 

4. Ethical conduct and professional standards

How we use culture, governance, accountability, processes and controls to ensure our people and advisers act ethically and to a high professional standard.

5. Supporting and developing people

How we support wellbeing and professional development of our people and advisers so that they can help our clients reach their goals. This includes diversity and inclusion, mental health and employee attraction and retention.

Community
Community

 

6. Responsible investment

How we consider environmental, social and governance factors in our investments to drive long-term financial outcomes for our clients and the community.

7. Climate change

How we manage the risk of climate change as a significant economic and environmental challenge, including how we reduce our own impact.

8. Operational impacts

How we manage the direct and indirect impact arising from our own operations and purchasing decisions.

9. Community investment

How we invest in positive change in our communities through philanthropy.

AMP's Reconciliation Action Plan (RAP)

AMP’s Innovate RAP vision is to empower and work collaboratively with Australia’s First Peoples to promote financial wellbeing and implement reconciliation initiatives. Our aim is to develop cultural understanding, create opportunities for Aboriginal and Torres Strait Islander communities and proudly celebrate Australia's heritage.

AMP launched its Innovate RAP in September 2020, building on the work of AMP Capital's Reflect RAP and acknowledging the progress that has been made over many years through the AMP Foundation.

1H20 Sustainability update: COVID-19 support
  • The 1H20 Sustainability update outlines how AMP has supported our clients, people and community during COVID in the first half of 2020.
AMP's 2019 sustainability report
  • We have long been engaged in sustainability, through reducing our environmental footprint, contributing to the community through our AMP Foundation and AMP Capital undertaking responsible investment.
  • To consolidate progress made to date and set a path for the future, we are strengthening our sustainability strategy, governance, reporting processes and commitment to transparency. For further information read the 2019 AMP sustainability report.
  • Part of AMP’s annual reporting suite, this report outlines how we monitor and manage the risks and opportunities associated with our material sustainability issues, and provides a snapshot of our performance in each area. It complements our existing financial and governance related disclosures. 
  • The report also highlights our performance across a number of external benchmarks AMP participates in each year, including: 
    • Carbon Disclosure Project (CDP). See 2019 submission here.
    • Global Real Estate Sustainability Benchmark (GRESB)
    • FTSE4Good index 
    • AMP Capital’s reporting as signatory of the UN-backed Principles for Responsible Investment (PRI).

 

More information 

The AMP Foundation outlines how our philanthropic arm invests in the community and facilitates our people’s giving.