AMP Update Your Details Promotion

Terms & conditions
  1. Participation/entry in this promotion is deemed acceptance of these terms and conditions (Terms and Conditions).

    The Promoter
  2. The promoter of this promotion is AMP Services Limited ABN 84 079 300 379 of 33 Alfred Street, Sydney NSW 2000 who can be contacted on 02 9257 5506. (Promoter).

    Who can enter?
  3. Subject to the Terms and Conditions set out below, any Eligible Person will be eligible to enter the promotion. An Eligible Person is:
    • an Australian resident aged 18 years or over; and
    • an existing customer for any product or service provided by AMP Life Limited or any of its related bodies corporate at the time of the draw.
  4. The directors, officers and employees (and their immediate families) of the Promoter, its related entities, suppliers and agencies who are directly associated with the conduct of this promotion are ineligible to enter this promotion. Immediate family means a spouse, de-facto partner, parent, sibling or child.

    The prize
  5. There will be twelve (12) prize winners in total.
  6. Each winner will receive an iPad mini 2 Wi-Fi + Cellular 64GB – Gold (colour) (the Prize). The Prize excludes sim cards and any other ancillary expenses involved to run the iPad.
  7. Each month, all valid entries (including all entries from any previous months) will be placed in an electronic draw. The first valid entry drawn for each calendar month will win the Prize.
  8. The maximum prize value for each Prize is AUD 899.00.
  9. Total maximum prize pool value is AUD 10,668.00.
  10. Prizes are not transferable or exchangeable and cannot be taken as cash.

    How to enter
  11. Promotion commences 12:01pm Sydney-time on 1 July 2016 and closes 11:59pm Sydney-time on 30 June 2017 (Promotional Period).
  12. To enter, Eligible Persons must, during the Promotional Period, fully complete and submit the online “Update Your Details” form which can be obtained online at
  13. All entries must be received by 11:59pm Sydney-time on the following dates to be included in the monthly prize draws as follows: 
    • 31 July 2016 to be included in July 2016 draw 
    • 31 August 2016 to be included in August 2016 draw
    • 30 September 2016 to be included in September 2016 draw 
    • 31 October 2016 to be included in October 2016 draw
    • 30 November 2016 to be included in November 2016 draw 
    • 31 December 2016 to be included in December 2016 draw 
    • 31 January 2017 to be included in January 2017 draw 
    • 28 February 2017 to be included in February 2017 draw 
    • 31 March 2017 to be included in March 2017 draw 
    • 30 April 2017 to be included in April 2017 draw 
    • 31 May 2017 to be included in May 2017 draw 
    • 30 June 2017 to be included in June 2017 draw
  14. All entries from each monthly prize draw which did not win a Prize will be automatically included in each of the following monthly prize draws during the Promotional Period. Once an entry has won a Prize, that entry will be excluded from all further monthly prize draws.
  15. Incomplete, indecipherable or illegible entries will be deemed invalid.
  16. Limit of one entry per Eligible Person in the promotion regardless of whether that person may have updated their details more than once during the Promotional Period.

    Promoter’s rights with respect to entries and Eligible Persons
  17. The Promoter reserves the right, at any time, to:
    • verify the validity of entries and the identity of entrants (including an entrant’s name, age and place of residence); and
    • to disqualify any entrant who:
      • submits an entry that is not in accordance with these Terms and Conditions;
      • tampers with the entry process; and
      • accept in its absolute discretion any entries that contain errors or omissions. 
  18. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law:
    • to disqualify any entrant; or
    • subject to any written directions from a regulatory authority, to take such steps as the Promoter considers reasonably necessary to address the interference or change of circumstances which may include modification, suspension, termination or cancellation of the promotion.
  19. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
  20. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

    The draw
  21. The draws will take place at 3:00pm Sydney-time at AMP, Level 23, 33 Alfred Street SYDNEY NSW 2000 on the dates set out in clause 22 below.
  22. There will be a total of 12 prize draws as set out in clause 12. Each draw will be held on the 15th day of each month commencing on 15 August 2016 (being the July 2016 draw). The first valid entry drawn in each monthly prize draw will win the Prize for that respective month. If the 15th day of the month falls on a weekend, the draw will be held on the next available business day at 3:00pm Sydney-time.
  23. The prize winner(s) will be personally notified by phone or email within 5 business days of the respective draw date and the winner’s name for that month will be published in terms and conditions page of this promotion (found on
  24. The Promoter’s decision in relation to any aspect of this promotion including with respect to any aspect of the draw and the prize-winner(s) is final and binding and no correspondence will be entered into. By accepting the Prize, the prize winners agree to cooperate with the Promoter in regard to further promotion, marketing and publicity purposes.

    Unavailable and unclaimed prizes
  25. If any prize is unavailable due to any reason beyond the reasonable control of the Promoter, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
  26. If any prize is unclaimed within three (3) months from the date it was drawn, an unclaimed prize draw will take place on the 15 November 2017 at 3:00pm Sydney-time for all unclaimed prizes, subject to any directions from a regulatory authority. Winners’ names will be published in terms and conditions page of this Promotion (found on
  27. If for any reason this promotion does not run as planned by the Promoter or is likely not to run as planned by the Promoter, the Promoter may take such steps as it considers reasonably necessary to manage the risks associated with the divergence which may include modification, suspension, termination or cancellation of the promotion.

    Privacy and Consent of the entrant
  28. Entrants consent to the Promoter using the entrant's Entry, name, likeness, image and/or voice (including photograph, film and/or recording of the same (where applicable)) in any media without remuneration for the purpose of promoting this competition (including any outcome), promoting future promotions of the Promotor (of any kind), promoting the Promoter and promoting any products manufactured, distributed and/or supplied by the Promoter or its related bodies corporate.
  29. Entrants acknowledge that they do not have any rights (including copyright) in their Entry (whole or in part) and the Promotor may reproduce, publish distribute and use the Entry (whole or in part) in any and all media (including any articles, publications, materials or websites of the Promotor) that are now or in the future prepared or used by the Promotor. Entrants also voluntarily waive all moral rights they may have in the Entry (whole or in part). Alternatively, to the extent this is not possible, entrants consent to the Promotor not identifying the entrant as the author of the Entry, making any changes (material or otherwise) to the Entry and using the Entry, whether changes have been made or not, in the manner contemplated in these Terms and Conditions.
  30. The Promoter will use the personal information of the entrant to enter the entrant into the draw, to participate in the promotion and for general marketing purposes. Personal information of the entrant may be shared with other AMP bodies corporate and with local and overseas entities which provide AMP with administrative, financial, research or other services. A list of overseas countries where these entities are likely to be located can be found in an annexure to the AMP Privacy Policy. The entrant does not have to give the Promoter the information requested but if the entrant does not, the Promoter will not be able to enter the entrant into the draw. The entrant may request access at any time to personal information held by the Promoter about the entrant and ask the Promoter to correct it if the entrant believes it is incorrect or out of date. If the entrant wins a prize in the promotion the details of the entrant may be required, by State/Territory legislation to be published in a newspaper.
  31. Information provided will be subject to AMP’s Privacy Policy. The AMP Privacy Policy (available at provides more information about how the entrant can access and correct the information that AMP holds about the entrant, how the entrant may complain about a breach of privacy and AMP’s process for resolving privacy related enquiries and complaints.
  32. The entrant is solely liable for the costs he or she incurs in entering the promotion and claiming a prize.

    No Liability of the Promoter
  33. Neither the Promoter nor its officers, employees or agents are liable for:
    • a personal injury or distress caused by a prize; or
    • any loss, damage or expense (including loss of opportunity) suffered directly or indirectly as a result of entering or winning the promotion,
    • except for injury, loss, damage or expense caused by the fraud, gross negligence or breach of contract by the Promoter.

The types of liabilities contemplated by paragraphs (a) and (b) include, but are not limited to, technical difficulties, equipment malfunction, theft, unauthorised access, an entry or prize claim which is late, lost, altered, damaged or misdirected due to an act or omission beyond the reasonable control of the Promoter or tax liability.

Permit numbers

NSW LTPS/16/03665, ACT TP 16/00929SA T16/830

Competition Winners:

A big congratulations to our winners below. 

  • 2015 July winner: A Dudon, VIC
  • 2015 August winner: M Osborne, SA 
  • 2015 September winner: T Galil, NSW
  • 2015 October winner: T Lamari, NSW
  • 2015 November winner: A Shaw, VIC
  • 2015 December winner: D Hammond, WA
  • 2016 January winner: A Bell, NSW
  • 2016 February winner: P Strachan, QLD
  • 2016 March winner: N Reeve, NSW
  • 2016 April winner: T Goldman, VIC
  • 2016 May winner: S Herbert, WA
  • 2016 June: winner: C Ridley
  • 2016 July winner: R Bosnjak, NSW
  • 2016 August winner: S Rodgers, VIC
  • 2016 September winner: J Reeves, VIC
  • 2016 October winner: C Atwell
  • 2016 November winner: E Parks
  • 2016 December winner: M Hill
  • 2017 January winner: A Buckley, NSW
  • 2017 February winner: Prize unclaimed
  • 2017 March winner: S Islam, NSW
  • 2017 April winner: T Eli, NSW