For AMP, doing the right thing by the people who depend on us is more than a legal and ethical obligation. It’s an essential part of who we are. Our code of conduct sets out the behaviour we expect of everyone who represents AMP. The code is supported by our employee policies, which govern the way we operate to best serve our customers and business and meet our legal and regulatory obligations.

View our code of conduct

External suppliers play an important role in helping the AMP group achieve its business objectives and meet community expectations. Suppliers need to adhere to values that are consistent with AMP’s own policies and standards. The purpose of this Supplier Code of Practice is to communicate AMP’s policies and standards as they relate to our dealings with suppliers.

View our Supplier Code of Practice

Within the Enterprise Risk Management Policy, we outline the risk management principles we have adopted, with the intention to deliver sustainable growth, protect our business and our customers’, shareholders’ and employees’ interests, and meet our legal and regulatory obligations.

View our Enterprise Risk Management Policy

AMP is committed to providing an inclusive and diverse working environment where high performing people choose to work. We believe an inclusive and diverse workplace delivers better results for our shareholders, customers, employees, business partners and communities.

View our Inclusion and Diversity policy

We are committed to ensuring our shareholders receive clear, transparent and timely information about our business. Our market disclosure policy outlines the processes we have in place to ensure we provide all shareholders with equal and timely access to material information about AMP.

View our market disclosure policy

NMMT Limited Non-advised Clients Policy

NMMT Proxy Voting Policy

NM Super Proxy Voting Annual Summary (Wealth Fund)

NM Super Proxy Voting Policy

AMP adopts a bi-partisan approach to politics and actively engages in conversations with the government, the opposition, backbenchers and local communities about contemporary and future financial issues and opportunities. 

AMP does not make donations for political purposes, but we pay to attend events that have been organised by political parties, such as party conferences to allow for discussion on major policy issues with key opinion leaders and policy makers. We believe this debate makes a valuable contribution to the development of public policy and is therefore of benefit to the Australian community and our customers. AMP publicly declares contributions to political parties consistent with the requirements of the Australian Electoral Act. 

AMP expects directors and employees of the company to act with integrity and honesty at all times.

Our trading policy outlines rules for directors, senior executives, other specified employees and their close associates for trading in AMP securities. The policy is designed to protect the interests of all AMP shareholders and to ensure that directors, employees and their close associates comply with the law when trading in AMP securities.

This policy also provides that directors, senior executives and other specified employees who participate in our equity incentives plans may not use any form of hedging arrangement in relation to AMP shares or rights to shares.

View our trading policy

The board of directors of AMP Limited and Group Leadership Team are committed to a whistleblower program that encourages, protects and supports responsible reporting of wrongdoing, including fraud, corrupt conduct, questionable accounting and inappropriate workplace behaviour.

Professionalism, honesty and integrity are core to our culture. In a business like ours, everything we do needs to be measured against the highest possible standards. This is more than a legal obligation – it is a fundamental part of who we are and our culture of integrity, help and performance. With our commitment to reporting wrongdoing, we will continue to build a supportive work environment, which aligns with our values.

Whether you are a current employee, work with AMP as a contractor or supplier, or are a former employee, if you become aware of wrongdoing, we want to know about it. Don’t ignore it. Your commitment can help prevent loss and harm caused by unethical, illegal and irresponsible acts. You can make a difference by getting involved and doing what is right.

If you don’t feel comfortable or safe reporting wrongdoing to your leader or to the People & Culture Advice Line (for AMP employees), you can make a confidential and anonymous report to Your Call. Your Call is an external and independent provider who will bring your information or concerns to our prompt attention, while keeping your information and identity confidential. Contact Your Call via:

• A dedicated hotline: 1300 790 228 (Australia) or 0800 123 508 (New Zealand)
• Email to amp@yourcall.com.au
• Online at www.yourcall.com.au/report using AMP1849 as the organisation ID
• Mail to Locked Mail Bag 7777, Malvern VIC 3144 Australia

If you are deaf, or have a hearing or speech impairment, you can contact Your Call online or through the National Relay Service (Australia only). Simply choose your contact method at www.relayservice.gov.au and request Your Call’s hotline 1300 790 228.

Whistleblowing policy

At AMP, we act professionally with honesty and integrity and comply with our legal and regulatory obligations. Preventing bribery and corruption is key to upholding these principles.

AMP has no tolerance for bribery and corruption by any officer, employee, aligned adviser (authorised representative), temporary agency staff, agent, contractor, subsidiary or controlled entity of the AMP Group, or a person that otherwise performs services for or on behalf of AMP.

View our anti-bribery and corruption policy

AMP is committed to providing a work environment that supports and maintains optimal physical and psychological health, safety and wellbeing of our people.

View our Workplace Health Safety and Wellbeing Global Policy

What are Anti-Money Laundering laws?

The Government introduced the Anti-Money Laundering and Counter Terrorism Financing (AML/CTF) Act 2006. This law requires businesses that provide certain financial services to identify their customers before providing a service, and to report suspicious transactions.

What is money laundering?

Money laundering is the process criminals use to disguise the source of illegally obtained money so that it appears to have come from legitimate sources.

What is terrorist financing?

Terrorist financing is the act of providing financial support to terrorists or terrorist organisations to enable them to carry out terrorist acts.

What do these laws set out do?

Australia has implemented these laws to improve its existing Anti-Money Laundering and Counter Terrorism Financing (AML/CTF) system and bring it in line with international standards. The laws will make it difficult for criminals to use the profits of crime and terrorists to receive money for use in terrorist acts.  AMP is committed to complying with the AML/CTF laws and principles in all jurisdictions where it does business. All members of the AMP Group that provide financial services in Australia have adopted a Joint AML/CTF Program which meets the requirements of the AML/CTF Rules Instrument 2007 (No. 1).

What are the requirements of the legislation?

When applying for a new product or service, individual investors must provide verification information such as a certified copy of a passport or driver’s licence. For non-individuals such as companies and trusts, more information will be required, for example a certified copy of an ASIC certificate of registration or trust deed.  AMP has implemented formal policies and procedures for:

• both face to face and non-face to face verification.  For non-face to face verification we will ask you to provide us with a “wet-ink” certified copy of your identification documents or you can provide consent for us to conduct an electronic verification of your identity.
• identification, monitoring and periodical review of political exposed persons (PEP).  A PEP is a person who holds a prominent public position or function in a government body or an international organisation, or is an immediate family member or close associate of such a person.
• senior management sign-off of PEP customers or other customers from countries, businesses or with products with the greatest risk of money laundering or terrorism financing.

What are the products and services covered by the laws?

All financial services providers offering products covered by the legislation, including managed investments, superannuation and shares in a listed company or trust, must meet the customer identification requirements. As such all AMP products are covered.

How will AMP safeguard information?

All financial services providers covered by the legislation are required to keep client information in a safe and secure environment, as required by the AML/CTF Act and the current Australian privacy legislation. The current Australian privacy legislation covers the collection, use, disclosure, quality and security of personal information.

The AMP Limited Board is committed to creating a safe, respectful, and inclusive workplace environment, consistent with AMP’s purpose and values.

View our Positive Duty Leadership Statement.